Customer Solutions Specialist Jobs in California

Interact with, and provide support for Sales Management, Direct Sales Representatives and Alphatec Distributors.

Identifies process challenges and / or order fulfillment issues and elevates to appropriate management level for resolution.

Coordinates with Marketing, Legal, Medical Education, Regulatory and all other applicable departments for new product launches.

Attends product training sessions and maintains ongoing product knowledge.

Acknowledges and complies with all Department and company policies.

Excellent leadership ability and interpersonal communication skills

Strong analytical skills and working knowledge of Google Analytics.

Knowledge of audience segmentation, ideally candidate segments (e.g. campus recruiting, military, diversity, etc.).

Excellent presentation skills are required.

You'll be responsible for ownership of client presentations, as well as coordinating agendas aimed at efficient and productive meetings.

Strong understanding of programmatic and other performance media strategies

Combine data analysis and client feedback to create optimization strategies and provide solutions for complex campaigns to meet client objectives

Detail-oriented, able to effectively prioritize tasks and solid time management.

Experience (3+ years) in all of these areas is preferable:

Technical or Analytical Campaign Manager

Professional interpersonal skills, excellent written and verbal communication.

Hungry to learn and continuously grow your knowledge as the Product/Business evolves.

Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.