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Customer Services Director Jobs

Director, Customer Success - Donor Gamete Services
By The Cooper Companies At ,
Minimum of 7 years of progressive experience in customer success, account management, or a related field, preferably within the healthcare industry.
Demonstrated leadership abilities, including experience managing and developing a team.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Exceptional problem-solving and analytical skills, with a data-driven approach to decision-making.
Proactively identify opportunities to enhance the customer experience and develop strategies to maximize customer retention and growth.
Director, Customer Success - Donor Gamete Services
By CooperSurgical At United States
Minimum of 7 years of progressive experience in customer success, account management, or a related field, preferably within the healthcare industry.
Demonstrated leadership abilities, including experience managing and developing a team.
Proficiency in using customer relationship management (CRM) software and other relevant tools.
Proactively identify opportunities to enhance the customer experience and develop strategies to maximize customer retention and growth.
Manage a team of customer success managers, providing guidance, support, and ongoing professional development.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Director, Customer Experience (Cx) Engineering - Experian Consumer Services (Remote)
By Experian At Costa Mesa, CA, United States
Responsible for hiring, coaching, development, mentoring, and performance management.
Support security requirements including attainment of all required certifications.
Create and execute a long-term contact center application strategy that is aligned to technological and business requirements.
Identify employee deficiencies and provide training to increase overall team knowledge level.
Create cross-training opportunities to eliminate single points of knowledge.
Monitor and manage team capacity; ensure alignment to business/product priorities and expectations to allow on-time delivery against commitments.
Customer Services Coordinator Jobs
By Miami University At Oxford, OH, United States

Job Summary Performs a variety of clerical and administrative services related to overseeing the operations of a retail unit that is part of a larger facility Minimum Qualifications ...

Customer Services Jobs
By Manifest Destination Travels At West Memphis, AR, United States
Cross-sell relevant products to enhance the trip experience
Have effective communication skills, written and oral
Proficient computer skills, including the ability to multitask with several websites and programs
Proven work experience as a travel agent is a plus
Excellent knowledge of computer reservations systems
Personal travel experience will be considered an advantage