Customer Services Coordinator Jobs
Coordinator, Customer & Member Services
By AORN
At Denver, CO, United States
Project Coordinator (Customer Support, Cloud Services)
By Agility Partners
At United States
Customer Services Coordinator Jobs
By Miami University
At Oxford, OH, United States
Customer Services Jobs
By Manifest Destination Travels
At West Memphis, AR, United States
Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Services Coordinator to join our team! You will be responsible for providing exceptional customer service to our clients, as well as managing customer inquiries and resolving any issues that may arise. If you have excellent communication and problem-solving skills, we want to hear from you!
Overview A Customer Services Coordinator is responsible for providing excellent customer service to customers and clients. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer support. They must be able to communicate effectively with customers and clients, as well as other departments within the organization. Detailed Job Description The Customer Services Coordinator is responsible for providing excellent customer service to customers and clients. This includes responding to customer inquiries, resolving customer complaints, and providing customer support. The Customer Services Coordinator must be able to communicate effectively with customers and clients, as well as other departments within the organization. They must be able to handle customer inquiries in a professional and timely manner. The Customer Services Coordinator must also be able to identify customer needs and provide solutions. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work independently
• Ability to work in a team environment
• Ability to problem solve
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of Microsoft Office
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints
• Provide customer support
• Identify customer needs and provide solutions
• Maintain customer records
• Monitor customer service metrics
• Assist other departments with customer service related tasks
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