Customer Services Associate Jobs in Pennsylvania , Employment

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Customer Services Associate to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing accurate information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Customer Services Associate is responsible for providing excellent customer service to customers and helping them with their inquiries. They must be able to communicate effectively with customers, provide accurate information, and resolve customer issues in a timely manner. Detailed Job Description A Customer Services Associate is responsible for providing excellent customer service to customers. This includes answering customer inquiries, providing accurate information, and resolving customer issues in a timely manner. The Customer Services Associate must be able to communicate effectively with customers, both verbally and in writing. They must also be able to handle customer complaints and provide solutions. Job Skills Required

• Excellent communication skills

• Ability to multitask

• Problem-solving skills

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Ability to work in a fast-paced environment

• Ability to work independently

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Ability to work in a fast-paced environment

• Ability to work independently

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of customer service software

• Knowledge of customer service processes

Job Experience

• Previous customer service experience

• Previous experience in a customer service role

• Previous experience in a customer service-related field

Job Responsibilities

• Respond to customer inquiries in a timely manner

• Provide accurate information to customers

• Resolve customer issues in a timely manner

• Handle customer complaints and provide solutions

• Maintain customer records

• Follow up with customers to ensure satisfaction

• Monitor customer feedback and provide feedback to management

• Assist with other customer service-related tasks as needed