Customer Service Voluntary Benefits Associate Jobs
Voluntary Services Assistant Jobs
By US Veterans Health Administration
At , Miami, 33125, Fl
$44,777 - $58,207 a year
Fast Hire - Customer Service - Benefits - Pto
By 365 Holdings
At Akron, OH, United States
Are you looking for a meaningful way to make a difference in the lives of others? Join our team as a Customer Service Voluntary Benefits Associate and help us provide our customers with the best service possible! With your help, we can make a real impact in the lives of our customers and their families.
A Customer Service Voluntary Benefits Associate is responsible for providing customer service and support to customers regarding their voluntary benefits. They are responsible for answering customer inquiries, resolving customer issues, and providing information about the company’s voluntary benefits programs.What is Customer Service Voluntary Benefits Associate Job Skills Required?
• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
What is Customer Service Voluntary Benefits Associate Job Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of voluntary benefits programs
• Ability to maintain confidentiality
What is Customer Service Voluntary Benefits Associate Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of voluntary benefits programs
• Knowledge of Microsoft Office Suite
What is Customer Service Voluntary Benefits Associate Job Experience?
• Previous customer service experience
• Experience working with voluntary benefits programs
What is Customer Service Voluntary Benefits Associate Job Responsibilities?
• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues and provide information about voluntary benefits programs
• Maintain customer records and update customer information as needed
• Assist with the enrollment process for voluntary benefits programs
• Provide customer service support to customers via phone, email, and in-person
• Follow up with customers to ensure satisfaction with services provided
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