Customer Service Representative - Starting At $20/Hourly
By Citi At Florence, KY, United States
Excellent technical and data entry skills, including the utilization of a 10-key touchpad
Develop and maintain working knowledge of specific groups of Citi products and services
1-3 years’ work experience in a related role
Demonstrated experience solving customer service inquiries
Effective verbal and written communication skills
Competitive rates start at $20/hr

Are you looking for an exciting opportunity to provide exceptional customer service? Join our team at Trifecta and be part of a dynamic and fast-paced environment where you can make a difference! We offer competitive wages, flexible hours, and a great team atmosphere. Come join us and be part of something special!

Overview of Customer Service At Trifecta:

Customer Service at Trifecta is a customer-facing role that requires excellent communication and problem-solving skills. The Customer Service Representative is responsible for providing exceptional customer service to Trifecta’s customers, ensuring customer satisfaction and resolving customer inquiries in a timely and professional manner.

Detailed Job Description of Customer Service At Trifecta:

The Customer Service Representative is responsible for providing exceptional customer service to Trifecta’s customers. This includes responding to customer inquiries, resolving customer issues, and providing general customer support. The Customer Service Representative must be able to effectively communicate with customers, understand their needs, and provide solutions in a timely and professional manner.

Skills Required for Customer Service At Trifecta:

• Excellent communication skills
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Ability to multi-task
• Knowledge of customer service principles and practices
• Knowledge of Trifecta’s products and services
• Proficiency in Microsoft Office Suite

Qualifications for Customer Service At Trifecta:

• High school diploma or equivalent
• Previous customer service experience
• Ability to work independently
• Ability to work in a team environment

Knowledge for Customer Service At Trifecta:

• Knowledge of customer service principles and practices
• Knowledge of Trifecta’s products and services
• Knowledge of Microsoft Office Suite

Experience for Customer Service At Trifecta:

• Previous customer service experience
• Experience in a fast-paced environment

Responsibilities for Customer Service At Trifecta:

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and professional manner
• Provide general customer support
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Assist with other customer service related tasks as needed