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Customer Service Team Member Jobs in Pennsylvania

Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At York, PA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Dover, PA, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Customer Service Representative - State Farm Agent Team Member
By State Farm Agent At Wayne, PA, United States
Attention to detail and exceptional organizational skills to ensure accurate policy management and documentation.
Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
Proficient computer skills, including familiarity with relevant software systems and the ability to quickly learn new tools.
Previous experience in customer service, insurance, or a related field is preferred.
Strong customer service orientation and a genuine desire to assist and support customers.
Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
Customer Service Team Member
By Stauffers of Kissel Hill At Mt. Joy, PA, United States
Step in as the PIC when no other management in the store.
Is knowledgeable regarding Fresh Foods and Home & Garden pricing procedures.
Keep schedules of incoming and outgoing managers.
Sort store mail and distributes to appropriate managers.
Weekly Pay10% Employee DiscountEmployee Referral BonusMedical/Vision/DentalCareer GrowthHoliday Benefits
Assist with purchases of stamps and gift cards.
Customer Service Representative - Medicare Member Help Team
By Independence Blue Cross At , Philadelphia, 19103, Pa
Ability to work from home with a private quiet workspace.
Strong interpersonal and organizational skills in a fast-paced environment
Excellent oral and written communications skills
Medicare knowledge is strongly preferred.
Call Center Experience is strongly preferred.
Prior experience with and demonstrated proficiency in Microsoft Office Products is strongly preferred.

Are you passionate about providing excellent customer service? Join our team and help us make our customers' experiences the best they can be!

What is Customer Service Team Member Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Certification in customer service or related field (preferred)

What is Customer Service Team Member Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Experience?

• Previous experience in customer service or a related field

What is Customer Service Team Member Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Provide feedback