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Customer Service Team Member Jobs in Iowa

Customer Relations Representative - State Farm Agent Team Member
By State Farm Agent At Coon Rapids, MN, United States
Excellent communication skills - written, verbal and listening
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Paid time off (vacation and personal/sick days)
Drive Thru/Customer Service Team Member
By Chick-fil-A Sergeant Road At Sioux City, IA, United States
We promise to provide a working environment where all leaders genuinely care for each other and the team members.
We promise to provide training opportunities to grow both personally and professionally giving everyone a step up in life
We promise to provide flexible schedules within our scheduling plan, including being closed on Sundays.
We promise to provide competitive pay and college scholarship opportunities
Our promise to our team at Chick-fil-A Sergeant Road is:
Team Lead, Customer Service
By CPSI At , Remote
Strong organizational, multi-tasking, and time-management skills.
Works closely with division and executive management
Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior management.
Associates degree or a combination of relevant education and equivalent experience.
Robust benefits offering, including 401(k)
Exceptional at all duties & mentors all employees at and below the level of Manager.
Customer Service Team Member
By Geeta Engineering At Chennai, Tamil Nadu, India

Job Description Roles Responsibilities Job Description To provide excellent customer service by providing on-time delivery and timely and accurate responses to customer queries. Duties ...

Customer Service Team Member
By KFC At , Page, 86040, Az

As a Customer Service Team Member, you will be responsible for serving our guests quickly, efficiently and courteously with a positive, sincere, pleasant and enthusiastic attitude. Duties will include ...

Customer Service Team Coach (Remote)
By NRG At , Princeton, 08540, Nj
Strong management and leadership skills
Conduct ongoing performance management for team members
Ensure the ongoing satisfaction of customers by providing feedback to Customer Service management to help shape future processes and support strategies
Assist Continuous Improvement and Training Team with audits of Knowledge Base content and Training Materials
Remote Work environment with possible office visits needed
Able to convey knowledge of products and strategies to team-members and stakeholders
Customer Service Team Member
By Okoboji Motor Company At Spirit Lake, IA, United States

If you’re looking for the opportunity to join a market leading, growth minded team, Okoboji Motor Company is looking for you! Our mission is to make every customer a customer for life. Our strategy ...

Are you passionate about providing excellent customer service? Join our team and help us make our customers' experiences the best they can be!

What is Customer Service Team Member Skills Required?

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Certification in customer service or related field (preferred)

What is Customer Service Team Member Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative procedures
• Knowledge of call center telephony and technology

What is Customer Service Team Member Experience?

• Previous experience in customer service or a related field

What is Customer Service Team Member Responsibilities?

• Respond to customer inquiries via phone, email, or other communication channels
• Provide accurate information about products and services
• Troubleshoot customer service issues
• Process orders, forms, and applications
• Identify and escalate priority issues
• Follow up customer calls where necessary
• Document all customer information and interactions
• Provide feedback