Customer Service Supervisor - Lexington
By müv, Inc. At Lexington, SC, United States
Perform other duties as directed by management
Strong scheduling skills or experience
Communicate well with management team and create a positive, team-oriented work environment
Monitor check-ins to identify delinquent accounts and notify the General Manager in the event of a delinquency
Must be willing to take charge and manage people with a great attitude
Minimum of six months related experience
Retail Customer Service Manager
By Office Depot At Spartanburg, SC, United States
High School diploma or equivalent; Bachelor’s degree preferred in Business, Marketing, Retail Management, or another related field
Works to continually develop personal selling skills and specialized product . Support new product launches and special initiatives
Minimum 2 years of experience in related field
Minimum two years of experience in retail, including a supervisory role in a sales-driven, customer-oriented environment.
Possess excellent verbal and written communication skills
Demonstrated leadership capabilities, with the ability to work independently, as well as with others

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Supervisor to join our team and lead our customer service team to success. You will be responsible for ensuring customer satisfaction, resolving customer issues, and providing exceptional customer service. If you have a passion for customer service and a drive to exceed expectations, this is the perfect job for you!

What is Customer Service Supervisor Retail Skill Requirements?

• Excellent customer service skills
• Ability to lead and motivate a team
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to multitask and prioritize tasks
• Knowledge of retail operations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Supervisor Retail Qualifications?

• High school diploma or equivalent
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Relevant certifications or qualifications

What is Customer Service Supervisor Retail Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of retail operations
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Supervisor Retail Experience?

• Previous experience in a supervisory role
• Previous experience in a customer service role
• Experience in resolving customer complaints

What is Customer Service Supervisor Retail Responsibilities?

• Supervise customer service staff and ensure high levels of customer service
• Handle customer complaints and inquiries
• Monitor customer service staff performance and provide feedback
• Develop customer service policies and procedures
• Train customer service staff on customer service principles and practices
• Monitor customer service staff adherence to customer service policies and procedures
• Ensure customer service staff are