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Customer Service Supervisor Retail Jobs in Arkansas

Retail Customer Service Specialist
By Aptude At United States
§Manages time and company resources appropriately.
: $24 per hour on W2
: 11 AM – 8 PM ET or 12 PM – 9 PM
§Proactively pursues professional development activities (e.g., establishing personal networks).
§Performs other duties as assigned by supervisor
Customer Service Supervisor (Remote)
By Acentra Health At United States
Consults with management staff on complicated or complex unresolved issues or precedent setting decisions.
Proficient in call center technologies/customer service management systems.
Are you an experienced Customer Service Supervisor looking for a new challenge?
Associate degree preferred or equivalent experience.
Knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
Four+ years of experience in a call center environment.
Customer Service Supervisor Jobs
By SageSure At United States
Keep management informed on issues and challenges
Proven experience as a call center supervisor or similar supervisory position
Experience in customer service is essential
Working knowledge of MS Office
Outstanding communication and negotiation ion skills
Excellent organizational and leadership skills
Customer Service And Appeals Supervisor
By MagnaCare At United States
Assist the Operations Manager with performance reports, QA review sessions and re-training initiatives.
Escalate workflow and processing issues for Customer Service and Appeals to Operations Manager.
Manages departmental call activity and ensures appropriate staffing levels and scheduling to meet department goals.
Conducts quality call monitoring review sessions with the Operations Manager to coach performance and identifies additional training needs.
Works with Operations Manager to identify call reduction efforts and executes strategies accordingly.
Support projects when directed by Operations Manager.

Are you looking for a challenging and rewarding role in customer service? We are looking for an experienced Customer Service Supervisor to join our team and lead our customer service team to success. You will be responsible for ensuring customer satisfaction, resolving customer issues, and providing exceptional customer service. If you have a passion for customer service and a drive to exceed expectations, this is the perfect job for you!

What is Customer Service Supervisor Retail Skill Requirements?

• Excellent customer service skills
• Ability to lead and motivate a team
• Excellent communication and interpersonal skills
• Ability to handle difficult customer situations
• Ability to multitask and prioritize tasks
• Knowledge of retail operations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Supervisor Retail Qualifications?

• High school diploma or equivalent
• Previous experience in a supervisory role
• Previous experience in a customer service role
• Relevant certifications or qualifications

What is Customer Service Supervisor Retail Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of retail operations
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures

What is Customer Service Supervisor Retail Experience?

• Previous experience in a supervisory role
• Previous experience in a customer service role
• Experience in resolving customer complaints

What is Customer Service Supervisor Retail Responsibilities?

• Supervise customer service staff and ensure high levels of customer service
• Handle customer complaints and inquiries
• Monitor customer service staff performance and provide feedback
• Develop customer service policies and procedures
• Train customer service staff on customer service principles and practices
• Monitor customer service staff adherence to customer service policies and procedures
• Ensure customer service staff are