Part-Time Customer Care Specialist
By TodayTix Group (TTG) At New York, NY, United States
Manage customer inquiries via phone, email, and chat
Collaborate with Operations, Marketing, Partnerships, and Product teams to enhance customer experiences and troubleshoot issues
2+ years of experience in customer care or a similar role
Excellent written and verbal communication skills
Strong problem-solving skills and the ability to adapt to changing circumstances
Experience with omnichannel customer support tools