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Customer Service Resolution Specialist Jobs

Customer Resolution Specialist Jobs
By Dyson At Illinois, United States
Offer guidance, support, and education to employees to help prevent future resolution issues.
Deliver an outstanding positive customer experience to consumers and frontline advisors
Provide support to customer experience team by handling supervisor and requested resolution chats through our Internal bot platform.
Optimize customer experience on every interaction (Internal/External) by demonstrating a willingness to assist
Thoroughly walk Customer Experience team through proper troubleshooting steps utilizing appropriate resources (Resolve/TechSee)
Strong written, verbal, and interpersonal skills- Sustain a high level of call quality at all times
Customer Service Specialist - Resolution
By HealthMark Group At Dallas, TX, United States
Ability to multi-task, prioritize duties, and have strong time management skills.
Data Entry work updating addresses, fax numbers, and emails.
Excellent communication skills, strong analytical and problem-solving skills.
1+ year of call center experience
Proficient computer skills with software applications such as Microsoft Office.
Previous Medical Industry Experience preferred but not required.
Service Support Specialist/ Resolution Specialist- Night Shift
By Evolution At Southfield, MI, United States
To prepare shift reports for the Management
Manage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products
A keen skill for multi-tasking along with excellent problem-solving skills
Ability to make managerial decisions requiring independent judgment and to identify and refer other issues to the proper authorities
Excellent computer literacy skills - command of Microsoft Office products in particular
To ensure that all tables are operational without interruptions
Specialist, Billing Resolution Jobs
By RXO At , Charlotte, 28277, Nc
Clear and concise verbal and written communication skills; ability to communicate with customers, associates and management in a professional manner
Create related reports for clients, finance managers and other key stakeholders
Manage weekly settlements within the defined timeframe, when requested
Manage and monitor improvement actions to measure the success of changes and enhancements
1 year of experience in a customer service-oriented environment
Some experience in accounting, invoicing or freight audit and payment operations
Customer Resolution Specialist Jobs
By Dyson At , , Il
Offer guidance, support, and education to employees to help prevent future resolution issues.
Deliver an outstanding positive customer experience to consumers and frontline advisors
Provide support to customer experience team by handling supervisor and requested resolution chats through our Internal bot platform.
Optimize customer experience on every interaction (Internal/External) by demonstrating a willingness to assist
Thoroughly walk Customer Experience team through proper troubleshooting steps utilizing appropriate resources (Resolve/TechSee)
Strong written, verbal, and interpersonal skills- Sustain a high level of call quality at all times
Resolution Specialist - National Remote ($16.00 - $27.31 / Hour)
By Talentify.io At United States
Identify appropriate escalation points and work with direct manager to resolve issues
Prior experience in a role requiring communication with government caseworkers and hospital personnel
All Telecommuters will be required to adhere to Hiring Company’s Telecommuter Policy.
Monitor and foster ongoing communications with government agencies regarding the status of claims
Review inbox for daily work queues, identifies missing evidence and follows through to completion
Answer incoming calls from internal and external customers
Billing Resolution Specialist - 12:30-9:00Pm
By Privia Health At , Remote $17.00 - $18.75 an hour
1+ year of full time experience in a call center customer service environment preferred; remote work experience preferred
Technical Requirements (for remote workers):
Must provide accessibility to secure, quiet work space with direct high-speed internet connection to effectively work remotely
Answer high volume, inbound phone calls from patients, utilizing a cloud based phone system.
Educate our patients on patient financial responsibility surrounding deductibles, copays, and coinsurance.
Confidently inform and collect patient balances using Privia financial policy guidelines.
Travel Resolution Specialist Jobs
By Lawrence Berkeley National Laboratory At , San Francisco Bay Area, Ca $6,801 - $8,311 a month
Monitor response time and inquiries from internal and external stakeholders in the askUS issues management system.
Knowledge of and experience in interpreting and applying policies and procedures.
Experience applying skills to research, interpret, analyze, compile, and present data and information.
Experience in decision making, problem-solving and analytical skills to solve moderately complex issues requiring sound judgment, discretion and tact.
Manage department website, develop and distribute department newsletter, and manage department forms.
Ability to deal with and manage heavy workloads during peak periods.

Are you looking for an exciting new opportunity to use your customer service skills to make a difference? We are looking for a Customer Service Resolution Specialist to join our team and help us provide exceptional customer service to our clients. You will be responsible for resolving customer service issues in a timely and professional manner, while also providing exceptional customer service. If you have a passion for customer service and a desire to help others, this could be the perfect job for you!

Overview A Customer Service Resolution Specialist is responsible for providing customer service and resolving customer complaints. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer service support. They must have excellent communication and problem-solving skills, as well as the ability to handle difficult customer situations. Detailed Job Description A Customer Service Resolution Specialist is responsible for providing customer service and resolving customer complaints. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer service support. They must have excellent communication and problem-solving skills, as well as the ability to handle difficult customer situations. They must be able to work independently and as part of a team. They must be able to work in a fast-paced environment and have the ability to multitask. Job Skills Required
• Excellent communication skills
• Excellent problem-solving skills
• Ability to handle difficult customer situations
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multitask
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience working in a fast-paced environment
• Experience handling difficult customer situations
Job Responsibilities
• Respond to customer inquiries
• Resolve customer complaints
• Provide customer service support
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer feedback
• Identify and suggest process improvements
• Ensure customer service standards are met