Customer Service Reps Jobs in Minnesota , Employment

Are you looking for a job where you can make a difference in people's lives? We are looking for friendly and outgoing Customer Service Reps to join our team! You'll be the first point of contact for our customers and have the opportunity to provide them with an exceptional experience. If you're passionate about customer service and want to be part of a growing team, this is the job for you!

What is Customer Service Reps Job Skills Required?

• Excellent communication and interpersonal skills

• Ability to remain calm and professional in difficult situations

• Ability to multitask and prioritize tasks

• Ability to work independently and as part of a team

• Ability to use problem-solving skills to resolve customer issues

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of administrative procedures

• Knowledge of customer service software, databases, and tools

What is Customer Service Reps Job Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Certification in customer service or related field (preferred)

What is Customer Service Reps Job Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of administrative procedures

• Knowledge of customer service software, databases, and tools

What is Customer Service Reps Job Experience?

• Previous customer service experience

What is Customer Service Reps Job Responsibilities?

• Respond to customer inquiries via phone, email, or chat

• Troubleshoot customer issues and provide solutions

• Process orders, forms, and applications

• Provide accurate information about products and services

• Follow up with customers to ensure their satisfaction

• Update customer information in the customer service database

• Resolve customer complaints and escalate issues to supervisors

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