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Customer Service Representative At The Ups Store 0108 Jobs in California

Assistant Store Manager - The Shops At Mission Viejo
By UNTUCKit At Mission Viejo, CA, United States
Proven experience as a Keyholder, Sales Lead, or Full-time manager
Efficient in time management and delegating tasks
Maintain all store operations and delegate responsibilities to sales team
Manage inventory levels and provide feedback to impact local assortment
Capability to manage multiple tasks at one time
Assist Store manager in recruiting and maintaining a strong bench of candidates

Are you looking for an exciting opportunity to provide exceptional customer service? The UPS Store 0108 is looking for a friendly and knowledgeable Customer Service Representative to join our team! As a Customer Service Representative, you will be the face of our store, providing outstanding customer service and helping our customers with their shipping and printing needs. If you have a passion for customer service and are looking for a rewarding career, this is the perfect job for you!

Overview The Customer Service Representative at The UPS Store 0108 is responsible for providing excellent customer service to customers in the store. The Customer Service Representative will be the first point of contact for customers and will be responsible for providing assistance with product selection, order processing, and other customer service related tasks. Detailed Job Description The Customer Service Representative at The UPS Store 0108 is responsible for providing excellent customer service to customers in the store. The Customer Service Representative will be the first point of contact for customers and will be responsible for providing assistance with product selection, order processing, and other customer service related tasks. The Customer Service Representative will also be responsible for providing accurate information about products and services, resolving customer inquiries, and processing payments. Job Skills Required
• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication skills
• Ability to work independently and as part of a team
• Knowledge of basic computer programs
• Knowledge of UPS products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to work flexible hours
• Ability to lift up to 50 pounds
Job Knowledge
• Knowledge of UPS products and services
• Knowledge of basic computer programs
• Knowledge of customer service principles and practices
• Knowledge of store policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a retail environment
Job Responsibilities
• Greet customers and provide assistance with product selection
• Process customer orders and payments
• Answer customer inquiries and provide accurate information about products and services
• Resolve customer complaints and issues
• Maintain store cleanliness and organization
• Assist with stocking shelves and inventory management
• Assist with other customer service related tasks as needed