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Customer Service Representative remote Jobs in Nebraska

Customer Service Representative - Remote
By PriceSenz At Virginia, United States
Manager's Requested Bill Rate : (No Value)
Does the position allow for the worker to be remote? : Yes
Contingent Worker Time Entry Method : Fieldglass
Shore Options for this Position : Onshore
Supplier Personnel will have physical access to Telecom Client customers or prospective customers : No
Will this worker be driving? : No
Customer Service Representative - Remote | Wfh
By Get.It Recruit - Administrative At Omaha, NE, United States

Join our dynamic team at a leading Contact Center that believes in redefining customer support. At our company, we take pride in delivering exceptional customer service experiences and supporting our ...

Remote Customer Service Representative
By Fiserv At Nebraska, United States
Experience working in a fast paced, high volume, metric driven call center environment
Assist with account details: account maintenance /account changes, discuss statements, review processing fees/billing
Validate credit card numbers, authorization codes, expiration dates, batch information
Verify closed batches, verify deposit/funding information, submit funding investigations
Assist with business track enrollment (account web portal), password reset, and navigation; educate and assist with online self- service tools
Tax information including 1099k and W-9 and cancellation of account
Remote Customer Service Representative
By PREMIER Bankcard LLC At , Dakota Dunes, 57049, Sd $15.00 - $17.50 an hour
Bilingual skills are compensated in the form of a 10% differential.
Full medical benefits for 20+ hours/week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 2: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 3: Monday-Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm

Are you looking for a remote job that offers flexible hours and the opportunity to help customers? We are looking for an experienced Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you are passionate about customer service and have excellent communication skills, we want to hear from you!

Overview A Customer Service Representative remote is a customer service professional who works remotely to provide customer service support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing customer service support. Detailed Job Description A Customer Service Representative remote is responsible for providing customer service support to customers through various channels such as phone, email, chat, and social media. They must be able to effectively communicate with customers, understand their needs, and provide solutions to their inquiries. They must also be able to troubleshoot customer issues and provide technical support when needed. Skill Requirements
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services
Experience
• Previous customer service experience
• Experience working with remote customers
• Experience working with customer service software, databases, and tools
Responsibilities
• Respond to customer inquiries and complaints via phone, email, chat, and social media
• Troubleshoot customer issues and provide technical support when needed
• Provide customer service support and solutions to customer inquiries
• Update customer information in the customer service database
• Monitor customer service metrics and provide feedback to management
• Follow up with customers to ensure satisfaction with service provided