Customer Service Representative Jobs
By Alice Peck Day Memorial Hospital At Lebanon, NH, United States
Data entry and computer skills.
Verifies insurances; obtains benefit description and pre-certification information.
This could be an entry level position; however, some medical clerical experience in a hospital or diagnostic imaging center is preferred.
Strong organizational and customer service skills.
Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
Ensures patients are aware of preparation requirements when scheduling exams and making reminder phone calls.

Are you looking for an exciting opportunity to provide exceptional customer service overnight? We are looking for a Customer Service Representative to join our team and provide outstanding service to our customers!

What is Customer Service Representative Overnight Skill Requirements?

• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Service Representative Overnight Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Customer Service Representative Overnight Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Representative Overnight Experience?

• Previous customer service experience
• Experience working in a fast-paced environment

What is Customer Service Representative Overnight Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Assist customers with product orders and returns
• Process customer orders and payments
• Update customer accounts and records
• Maintain customer service records
• Follow up with customers to ensure satisfaction