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Customer Service Representative – Immediate Need Jobs in Ohio

Immediate Customer Service/Administrative Specialist Needed!
By Vaco At Springfield, OH, United States

Answering Phone Calls from Customers regarding product questions and shipping details

Light Accounting/Billing/Invoicing - Process Payments

Are you looking for a rewarding customer service role? We have an immediate need for a Customer Service Representative who is passionate about providing excellent customer service. Join our team and help us deliver outstanding customer experiences!

Overview:

The Customer Service Representative – Immediate Need is responsible for providing excellent customer service to customers by responding to inquiries, resolving customer complaints, and providing information on products and services. This position requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Detailed Job Description:

The Customer Service Representative – Immediate Need is responsible for providing excellent customer service to customers by responding to inquiries, resolving customer complaints, and providing information on products and services. This position requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment. The Customer Service Representative will be responsible for answering customer inquiries, providing accurate and timely information, and resolving customer complaints. The Customer Service Representative will also be responsible for providing product and service information to customers, as well as upselling products and services.

What is Customer Service Representative – Immediate Need Job Skills Required?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Strong problem-solving skills
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Ability to use computer systems and software

What is Customer Service Representative – Immediate Need Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of products and services
• Ability to use computer systems and software

What is Customer Service Representative – Immediate Need Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of products and services
• Knowledge of computer systems and software

What is Customer Service Representative – Immediate Need Job Experience?

• Previous customer service experience
• Experience in a fast-paced environment

What is Customer Service Representative – Immediate Need Job Responsibilities?

• Respond to customer inquiries in a timely and accurate manner
• Resolve customer complaints
• Provide product and service information to customers
• Upsell products and services
• Maintain customer records
• Follow up with customers to ensure satisfaction