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Customer Service Quality Assurance Manager Jobs

Supervisor, Quality Assurance Customer Service (Life)
By Transamerica At , Remote $61,500 - $81,500 a year
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
Provide monthly reports of quality control results to department managers and supervisors, including information on trends identified during audits.
Bachelor’s degree in a business-related field or equivalent training/experience.
Three years of audit related experience.
In-depth knowledge of insurance practices and principles.
Communication and interpersonal skills to coach and mentor staff.
Manager, Food Service Training & Quality Assurance
By Memorial Sloan Kettering Cancer Center At , New York, 10065, Ny $78,900 - $126,200 a year
Develop and maintain training, certifications, and assignment databases
A dedicated professional with 3-5 years’ of experience
Interested in creating educational modules and utilizing adult learning theories for delivering training content for professionals
HACCP certification is a plus
QA and Training Manager (QATM).
Create and work in a collaborative environment to conduct training and assess standards against department, Hospital, and regulatory guidelines.
Customer Service Quality Assurance Specialist
By DMI At , Remote
Assist in the creation of soft skills, customer service, and ticket management training courses.
Strong time management and prioritization skills.
Experience in Managed Mobility Services - a strong understanding of mobility terminology and troubleshoooting
Ability to work independently without relying on significant management oversight.
Education and Years of Experience:
Understand the role and technical skills required of agents,
Supervisor, Quality Assurance Customer Service (Life)
By Transamerica At United States
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
Provide monthly reports of quality control results to department managers and supervisors, including information on trends identified during audits.
Bachelor’s degree in a business-related field or equivalent training/experience.
Three years of audit related experience.
In-depth knowledge of insurance practices and principles.
Communication and interpersonal skills to coach and mentor staff.
Customer Service Quality Assurance Manager
By Olliv By CoinFlip At Chicago, IL, United States
Good organizational skills, knowledgeable of goal-setting practices
5 years of experience in the customer service space
Proven track record of analytical skills
Hands-on experience in quality assurance
Experience with the implementation of Quality Assurance systems and automation.
Great people skills and ability to communicate all types of feedback.