Customer Service Program Specialist 1 Jobs in Texas

(Preference will be given to candidates who, demonstrate some or all of the following skills/experience):

High school diploma or GED and one (1) year of experience in a customer service call center setting communicating information.

Superior listening, verbal, and written communication skills

High school diploma or GED AND Six months of experience handling customer's questions, complaints and/or providing information.

May resolve complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Required Knowledge, Skills, & Abilities

Perform administrative functions and public relations; assist in promoting and registering clients for programs and manage maintenance work orders.

Requires working knowledge of program development, operations and procedures.

Requires knowledge necessary to understand basic operational, technical, or office processes.

Requires the use of standard technical skills appropriate to the work environment of the organization.

Customer service and public relations skills.