Customer Service Representative - Starting At $20/Hourly
By Citi At Florence, KY, United States
Excellent technical and data entry skills, including the utilization of a 10-key touchpad
Develop and maintain working knowledge of specific groups of Citi products and services
1-3 years’ work experience in a related role
Demonstrated experience solving customer service inquiries
Effective verbal and written communication skills
Competitive rates start at $20/hr

At NunnaWorld, we believe that customer service is the key to success. Our team of friendly and knowledgeable customer service representatives are dedicated to providing the best possible experience for our customers. We strive to provide prompt and accurate responses to customer inquiries, and to ensure that our customers are satisfied with their purchases. We also offer a variety of helpful services, such as product recommendations, order tracking, and returns and exchanges. With our commitment to excellent customer service, we are sure that you will be delighted with your NunnaWorld experience.

What is Customer Service at NunnaWorld Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team

What is Customer Service at NunnaWorld Qualifications?

• High school diploma or equivalent
• Previous customer service experience is preferred

What is Customer Service at NunnaWorld Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of product lines and services

What is Customer Service at NunnaWorld Experience?

• Previous customer service experience is preferred

What is Customer Service at NunnaWorld Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Process orders and returns
• Resolve customer complaints and issues
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer service metrics and suggest improvements