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Customer Service Liaison Jobs in Louisiana

Service Center Liaison Jobs
By Ethos Veterinary Health At Sorrento, LA, United States
Education, License, and Job Requirements:
1-2 years of customer service or Veterinary Client care experience
Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation.
A team player with proven experience to deliver outstanding service within a high-volume environment (up to 80calls per shift)
Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations
Strong communication skills, both written and oral

Are you looking for an exciting new opportunity to use your customer service skills? We are looking for a Customer Service Liaison to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are passionate about customer service and have the skills to provide outstanding service, we want to hear from you!

A Customer Service Liaison is responsible for providing excellent customer service to customers and clients. They are the primary point of contact for customers and are responsible for resolving customer issues and inquiries.

What is Customer Service Liaison Skills Required?

• Excellent communication and interpersonal skills
• Ability to handle customer complaints in a professional manner
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Problem-solving and decision-making skills

What is Customer Service Liaison Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Customer Service Liaison Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant industry regulations and standards

What is Customer Service Liaison Experience?

• Previous customer service experience
• Experience in a related field (preferred)

What is Customer Service Liaison Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Resolve customer issues and inquiries in a timely and efficient manner
• Provide accurate and up-to-date information to customers
• Maintain customer records and files
• Monitor customer feedback and provide feedback to