Customer Service Gate Agent Jobs

Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience

Previous experience in a customer service environment

Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies

Achieve and exceed sales and service targets

Perform telephone and email sales including business development activities

Provide first contact resolution in all customer interactions

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

What You Need To Succeed (minimum Qualifications)

What Will Give You a Competitive Edge (preferred Qualifications)

Vision: Deliver world-class service to all customers.

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

What You Need To Succeed (minimum Qualifications)

What Will Give You a Competitive Edge (preferred Qualifications)

Vision: Deliver world-class service to all customers.

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

What You Need To Succeed (minimum Qualifications)

What Will Give You a Competitive Edge (preferred Qualifications)

Vision: Deliver world-class service to all customers.

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

What You Need To Succeed (minimum Qualifications)

What Will Give You a Competitive Edge (preferred Qualifications)

Vision: Deliver world-class service to all customers.

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

What You Need To Succeed (minimum Qualifications)

What Will Give You a Competitive Edge (preferred Qualifications)

Vision: Deliver world-class service to all customers.

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

Vision: Deliver world-class service to all customers.

Mission: Make every customer feel like the most valued person.

Greet customers to guide and assist them with the ticketing and baggage check-in process. 

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

Vision: Deliver world-class service to all customers.

Mission: Make every customer feel like the most valued person.

Greet customers to guide and assist them with the ticketing and baggage check-in process. 

Manage the check-in process, ensuring that customers have the proper travel documentation.

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.

Pass a post-offer pre-employment drug test.

Vision: Deliver world-class service to all customers.

Mission: Make every customer feel like the most valued person.

Greet customers to guide and assist them with the ticketing and baggage check-in process. 

Basic knowledge of computer applications and programs

Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

Ability to work all shifts, all days including nights, weekends, holidays

Able to lift up to 70 pounds

At least 18 years of age

High school diploma or GED