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Customer Service Desk Associate Jobs in Pennsylvania

Customer Service Associate Jobs
By Addition Management At Lititz, PA, United States
1+ years of experience in Customer Service
Jewelry / watch product knowledge and history
Oral and written communication skills
Enterprise Resource Planning (ERP) system
Established Luxury goods Company seeks a Customer Service Associate to join their Team
· Answering incoming telephone calls from customers regarding after-sales servicing
Customer Service Representative--Loss Avoidance And Service Desk
By PNC At Pittsburgh, PA, United States
Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.
Resolves customer service inquiries and issues. Recommends appropriate solutions. Refers complex or reoccurring issues.
Maintains high levels of customer satisfaction consistent with PNC's core values. Demonstrates commitment to quality through customer and service partner interactions.
Documents customer interactions and completes service requests to minimize customer effort or additional action.
Customer Service Associate Jobs
By Lilly Pulitzer At King of Prussia, PA, United States
Have a strong awareness of Retail locations and Managers of each location
Work with Customer Service Supervisor to develop necessary process improvements for better efficiencies and Customer Service experience.
Excellent attention to detail, follow-up and organizational skills
A working knowledge of an e-commerce back-end system is helpful.
The ability to perform multiple projects simultaneously and manage time effectively.
1-3 years’ previous customer service, sales, communication or retail experience

Are you a people person? Do you have a passion for helping others? We are looking for a Customer Service Desk Associate to join our team! Our ideal candidate is an excellent communicator, highly organized, and has a knack for problem-solving. If this sounds like you, apply now!

What is Customer Service Desk Associate Skill Requirements?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong problem-solving and communication skills
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Customer Service Desk Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Service Desk Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of administrative and clerical procedures
• Knowledge of customer service software, databases, and tools

What is Customer Service Desk Associate Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Customer Service Desk Associate Responsibilities?

• Provide excellent customer service to customers
• Answer customer inquiries and resolve customer complaints
• Process customer orders and payments
• Maintain customer records and update customer information
• Assist customers with product selection and provide product information
• Monitor customer service metrics and suggest improvements
• Assist with other customer service related tasks as needed