Customer Service Desk Associate Jobs in New Mexico , Employment

Are you a people person? Do you have a passion for helping others? We are looking for a Customer Service Desk Associate to join our team! Our ideal candidate is an excellent communicator, highly organized, and has a knack for problem-solving. If this sounds like you, apply now!

What is Customer Service Desk Associate Skill Requirements?

• Excellent customer service skills

• Ability to multi-task and prioritize

• Strong problem-solving and communication skills

• Proficiency in computer applications

• Ability to work in a fast-paced environment

• Ability to work independently and as part of a team

What is Customer Service Desk Associate Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

What is Customer Service Desk Associate Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of relevant computer applications

• Knowledge of administrative and clerical procedures

• Knowledge of customer service software, databases, and tools

What is Customer Service Desk Associate Experience?

• Previous customer service experience

• Previous experience in a customer service role

• Experience in a retail or hospitality environment

What is Customer Service Desk Associate Responsibilities?

• Provide excellent customer service to customers

• Answer customer inquiries and resolve customer complaints

• Process customer orders and payments

• Maintain customer records and update customer information

• Assist customers with product selection and provide product information

• Monitor customer service metrics and suggest improvements

• Assist with other customer service related tasks as needed