Group Service Associate Jobs
By New Orleans Pelicans At Metairie, LA, United States
Execution of on court Group Fan Experience Package and additional assets
Must possess excellent organizational, written, verbal and listening skills
Assist with development and organization of various programs such as youth sports clinics, theme nights, church groups, school outings, etc.
Provide input on service components and execution of new group program development
Edit and create flyers and promotional materials
Assist customers via inbound and outbound phone calls

Are you looking for a customer service role that offers a unique challenge and the opportunity to make a real difference? Czar Marketing Group is looking for an enthusiastic and motivated individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If you are passionate about customer service and have the drive to succeed, this could be the perfect opportunity for you!

Overview:

The Customer Service Representative at Czar Marketing Group is responsible for providing excellent customer service to clients and customers. This position requires the ability to handle customer inquiries, provide solutions, and ensure customer satisfaction.

Detailed Job Description:

The Customer Service Representative at Czar Marketing Group is responsible for providing excellent customer service to clients and customers. This includes responding to customer inquiries, providing solutions, and ensuring customer satisfaction. The Customer Service Representative will also be responsible for managing customer accounts, processing orders, and resolving customer complaints.

What is Customer Service At Czar Marketing Group Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to multi-task and prioritize
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of customer relationship management (CRM) systems

What is Customer Service At Czar Marketing Group Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously

What is Customer Service At Czar Marketing Group Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software, databases, and tools

What is Customer Service At Czar Marketing Group Job Experience?

• Previous customer service experience
• Previous experience in a sales or customer service role

What is Customer Service At Czar Marketing Group Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide solutions to customer inquiries and complaints
• Manage customer accounts and process orders
• Resolve customer complaints and disputes
• Maintain customer records and update customer information
• Monitor customer service metrics and suggest improvements
• Follow up with customers to ensure satisfaction