Customer Coach Jobs
By NBCUniversal At Minneapolis, MN, United States
Demonstrate strong organizational, time management and prioritization skills
2+ years of customer service experience
Demonstrated problem solving skills, ability to think on your feet, and take initiative
Previous experience in the technology industry, desired
Become a subject matter expert within our tools and platforms to best serve our customers
Respond to inbound customer inquiries, issues and requests via email, phone, and online chat with empathy and understanding.