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Customer Service Center Intermodal Specialist Jobs

Associate Intermodal Analyst Jobs
By TTX Company At Charlotte, NC, United States
Actively seeks, recommends, and participates in departmental process improvements, and collaborates with management on issue resolution.
Ability to effectively present information and respond to questions from management, groups, owner railroads, customers, and the general public is critical.
Day-to-day management of the TTX Company’s Intermodal, General Equipment and Automotive fleets.
Fluency in English, with strong written, verbal and demonstrated customer service/negotiation skills is essential.
Knowledge of SQL and Microsoft Products, along with familiarity of data visualization tools such as Tableau, Power BI, etc.
Manage procurement of new rail cars, components and other materials used to support TTX fleet maintenance.
Driver & Identification Service Center Specialist
By State of Iowa - Executive Branch At Cedar Rapids, IA, United States
Administer and score motorcycle skills, car, truck, passenger and CDL pre-trip, skills, and road driving examinations
Competitive pay and benefits package including health, dental, flexible spending, and life insurance
Insurance benefits start first of the month following 30 days of employment - Monthly insurance premium (Iowa Choice*):
Graduation from high school (or GED equivalent), and experience equal to three years of full-time clerical or closely-related work.
Ensure each driver is capable of safely operating the vehicle for which they are licensed
Single: $54/mo. employee share; $715/mo. state share
Driver & Identification Service Center Specialist
By State of Iowa - Executive Branch At Ankeny, IA, United States
Administer and score motorcycle skills, car, truck, passenger and CDL pre-trip, skills and road driving examinations
Competitive pay and benefits package including health, dental, flexible spending, and life insurance
Insurance benefits start first of the month following 30 days of employment - Monthly insurance premium (Iowa Choice*):
Graduation from high school (or GED equivalent), and experience equal to three years of full-time clerical or closely-related work.
Ensure each driver is capable of safely operating the vehicle for which they are licensed
Other insurance options are available. Please review HERE .
Driver & Identification Service Center Specialist
By State of Iowa - Executive Branch At Waukee, IA, United States
Administer and score motorcycle skills, car, truck, passenger and CDL pre-trip, skills and road driving examinations
Competitive pay and benefits package including health, dental, flexible spending, and life insurance
Insurance benefits start first of the month following 30 days of employment - Monthly insurance premium (Iowa Choice*):
Graduation from high school (or GED equivalent), and experience equal to three years of full-time clerical or closely-related work.
Ensure each driver is capable of safely operating the vehicle for which they are licensed
Other insurance options are available. Please review HERE .
Driver & Identification Service Center Specialist
By State of Iowa - Executive Branch At Fort Dodge, IA, United States
Administer and score motorcycle skills, car, truck, passenger and CDL pre-trip, skills and road driving examinations
Competitive pay and benefits package including health, dental, flexible spending, and life insurance
Insurance benefits start first of the month following 30 days of employment - Monthly insurance premium (Iowa Choice*):
Graduation from high school (or GED equivalent), and experience equal to three years of full-time clerical or closely-related work.
Ensure each driver is capable of safely operating the vehicle for which they are licensed
Other insurance options are available. Please review HERE .

Are you looking for a challenging and rewarding role in customer service? Join our team as a Customer Service Center Intermodal Specialist and help us provide exceptional service to our customers! You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have excellent communication skills and a passion for customer service, this is the job for you!

Overview:

A Customer Service Center Intermodal Specialist is responsible for providing customer service and support to customers in the intermodal industry. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information on intermodal services.

Detailed Job Description:

The Customer Service Center Intermodal Specialist is responsible for providing customer service and support to customers in the intermodal industry. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information on intermodal services. The Customer Service Center Intermodal Specialist is also responsible for providing customer service training to new employees, maintaining customer service records, and ensuring customer satisfaction.

What is Customer Service Center Intermodal Specialist Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Knowledge of intermodal services
• Ability to multitask
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to work with a variety of customers
• Ability to handle customer complaints
• Ability to work with a team

What is Customer Service Center Intermodal Specialist Job Qualifications?

• Bachelor’s degree in business, logistics, or a related field
• At least two years of customer service experience
• Knowledge of intermodal services
• Knowledge of customer service principles and practices
• Ability to use customer service software

What is Customer Service Center Intermodal Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of intermodal services
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Center Intermodal Specialist Job Experience?

• At least two years of customer service experience
• Experience in the intermodal industry
• Experience in customer service training

What is Customer Service Center Intermodal Specialist Job Responsibilities?

• Respond to customer inquiries and complaints
• Provide information on intermodal services
• Provide customer service training to new employees
• Maintain customer service records
• Ensure customer satisfaction
• Handle customer complaints
• Work with a team to resolve customer issues