Customer Service Care Specialist Ii Jobs in Washington

Uses metrics and strong funnel management to drive appropriate focus on prospecting, new deals, and business growth.

This is a critical customer contact position that requires soft skills in attitude, patience, perseverance, tact, and empathy.

2 years related customer service experience including call center, quoting, customer order status updates.

Excellent verbal & written communication skills

Good computer skills with focus on Word, Excel, Outlook, CRM and ERP systems

Prior experience as a user of ERP systems, specially with Oracle is a plus