Customer Service Associate Jobs
By ADP At Florham Park, NJ, United States
Are you ready to join a company offering career advancement opportunities throughout your career journey?
At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Are you looking for an inclusive environment with a culture of collaboration and belonging?
You can work overtime hours during peak seasons.
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.

Are you looking for an exciting opportunity to provide outstanding customer service? We are looking for a Customer Service Associate to join our team and provide exceptional service to our customers. If you have a passion for helping others and a desire to work in a fast-paced environment, this could be the perfect job for you!

What is Customer Service Associate Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to multitask and prioritize tasks
• Proficiency in computer programs such as Microsoft Office
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of relevant products and services

What is Customer Service Associate Experience?

• Previous customer service experience preferred
• Experience in a call center or customer service environment

What is Customer Service Associate Responsibilities?

• Respond to customer inquiries and complaints in a professional manner
• Provide accurate information about products and services
• Process orders, forms, applications, and requests
• Resolve customer service issues in a timely manner
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction