Customer Service Agent (Dhs Call Center) - Denver Human Services
By City and County of Denver At , Denver, Co $19.72 - $29.58 an hour
Conducts research, using the Colorado Benefits Management System (CBMS), to provide customers with answers to inquiries or problems
Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements
At least two years of high-volume, direct contact customer service experience
Previous experience in high-pressure, quality-oriented professional environments
Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
Experience: Two (2) years customer service experience in a call center environment