Customer Service Advisor Remote Jobs in Kentucky , Employment

Are you looking for an exciting opportunity to work remotely as a Customer Service Advisor? We are looking for a motivated and customer-focused individual to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and guidance. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Customer Service Advisor Remote is a customer service role that involves providing customer service support to customers via telephone, email, and other digital channels. The role requires excellent customer service skills, the ability to troubleshoot customer issues, and the ability to provide solutions to customer inquiries. Detailed Job Description The Customer Service Advisor Remote is responsible for providing customer service support to customers via telephone, email, and other digital channels. The Customer Service Advisor Remote will be responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer inquiries. The Customer Service Advisor Remote will also be responsible for providing customer service support to customers in a timely and professional manner. Skill Requirements

• Excellent customer service skills

• Ability to troubleshoot customer issues

• Ability to provide solutions to customer inquiries

• Excellent communication skills

• Ability to work in a fast-paced environment

• Ability to multi-task

• Proficiency in Microsoft Office Suite

Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

• Knowledge of customer service best practices

• Knowledge of customer service processes and procedures

Experience

• Previous customer service experience

• Experience in a customer service role

• Experience in a remote customer service role

Responsibilities

• Respond to customer inquiries via telephone, email, and other digital channels

• Troubleshoot customer issues and provide solutions to customer inquiries

• Provide customer service support in a timely and professional manner

• Follow up with customers to ensure their inquiries are resolved

• Maintain customer service records and update customer information in customer service databases

• Monitor customer service metrics and provide feedback to management