Customer Service Administrative Jobs in Massachusetts , Employment

Are you looking for a job that combines customer service and administrative duties? We have the perfect opportunity for you! Join our team and help us provide excellent customer service while managing administrative tasks. You'll get to use your organizational and communication skills to make a difference in our customers' lives. Apply now and start your journey with us!

Overview Customer Service Administrative is a position that involves providing customer service and administrative support to customers. This position requires excellent customer service skills, as well as strong organizational and communication skills. Detailed Job Description The Customer Service Administrative position is responsible for providing customer service and administrative support to customers. This includes answering customer inquiries, resolving customer issues, and providing customer service support. The Customer Service Administrative is also responsible for providing administrative support to the customer service team, such as data entry, filing, and other administrative tasks. Job Skills Required

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to multitask and prioritize tasks

• Proficiency in Microsoft Office applications

• Ability to work independently and as part of a team

• Strong organizational skills

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of administrative and clerical procedures

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of administrative and clerical procedures

• Knowledge of customer service software, databases, and tools

Job Experience

• Previous customer service experience

• Previous administrative experience

Job Responsibilities

• Respond to customer inquiries and resolve customer issues

• Provide customer service support

• Provide administrative support to the customer service team

• Enter customer data into customer service software

• File and organize customer service documents

• Assist with other customer service and administrative tasks as needed