Customer Sales and Service Representative Jobs in Virginia , Employment

Are you looking for a job that offers great customer service and sales opportunities? We are looking for a Customer Sales and Service Representative to join our team! You will be responsible for providing excellent customer service, building relationships with customers, and helping to increase sales. If you have a passion for helping people and a drive to succeed, this could be the perfect job for you!

Overview Customer Sales and Service Representatives are responsible for providing customer service and sales support to customers. They are the first point of contact for customers and are responsible for handling customer inquiries, providing product information, and resolving customer issues. Detailed Job Description Customer Sales and Service Representatives are responsible for providing customer service and sales support to customers. They are the first point of contact for customers and are responsible for handling customer inquiries, providing product information, and resolving customer issues. They must be able to effectively communicate with customers, both verbally and in writing, and must be knowledgeable about the products and services offered by the company. They must be able to provide accurate information and be able to explain the features and benefits of the products and services. They must be able to handle customer complaints and resolve customer issues in a timely manner. Job Skills Required

• Excellent customer service and communication skills

• Ability to work independently and as part of a team

• Knowledge of customer service principles and practices

• Ability to handle customer inquiries and complaints

• Knowledge of company products and services

• Ability to use computer systems and software

• Ability to work in a fast-paced environment

• Ability to multi-task and prioritize tasks

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of company products and services

• Ability to use computer systems and software

• Ability to work in a fast-paced environment

• Ability to multi-task and prioritize tasks

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of company products and services

• Knowledge of computer systems and software

Job Experience

• Previous customer service experience

• Previous sales experience

Job Responsibilities

• Handle customer inquiries and complaints

• Provide product information and resolve customer issues

• Process customer orders and payments

• Maintain customer records

• Follow up with customers to ensure satisfaction

• Monitor customer feedback and provide feedback to management

• Assist with marketing and promotional activities