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Customer Resolution Specialist II Jobs

Customer Resolution Specialist Jobs
By Dyson At Illinois, United States
Offer guidance, support, and education to employees to help prevent future resolution issues.
Deliver an outstanding positive customer experience to consumers and frontline advisors
Provide support to customer experience team by handling supervisor and requested resolution chats through our Internal bot platform.
Optimize customer experience on every interaction (Internal/External) by demonstrating a willingness to assist
Thoroughly walk Customer Experience team through proper troubleshooting steps utilizing appropriate resources (Resolve/TechSee)
Strong written, verbal, and interpersonal skills- Sustain a high level of call quality at all times
Customer Service Specialist - Resolution
By HealthMark Group At Dallas, TX, United States
Ability to multi-task, prioritize duties, and have strong time management skills.
Data Entry work updating addresses, fax numbers, and emails.
Excellent communication skills, strong analytical and problem-solving skills.
1+ year of call center experience
Proficient computer skills with software applications such as Microsoft Office.
Previous Medical Industry Experience preferred but not required.
Customer Care Specialist Ii
By Cox Automotive Inc. At United States
College degree preferred; Associate degree or Technical Certification preferred or commensurate work experience.
This is a remote, work from home opportunity.
Educate customers about the features and benefits of products in order to improve product-related sales and customer satisfaction.
Determine customer requirements and expectations in order to recommend specific products and solutions
Generally, less than 2 years of experience
Must have excellent written and verbal communication skills.
Customer Order Specialist Ii
By Penumbra, Inc. At Alameda, CA, United States
Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
Intake of VA orders, maintain documentation and collaborate with Finance when necessary.
Strong oral, written and interpersonal communication skills required
Competence with Microsoft Office (Word, Excel, Power Point); SAP experience desirable
Keen attention to detail and the ability to manage multiple tasks and deadlines are also required
Review hospital purchase orders received via EDI, ensuring all required information is accurate for release and shipment.
Customer Service Specialist Ii
By Ensemble Health Partners At United States

Other Knowledge, Skills and Abilities Required:

Minimum Years and Type of Experience:

Customer Resolution Specialist Jobs
By Dyson At , , Il
Offer guidance, support, and education to employees to help prevent future resolution issues.
Deliver an outstanding positive customer experience to consumers and frontline advisors
Provide support to customer experience team by handling supervisor and requested resolution chats through our Internal bot platform.
Optimize customer experience on every interaction (Internal/External) by demonstrating a willingness to assist
Thoroughly walk Customer Experience team through proper troubleshooting steps utilizing appropriate resources (Resolve/TechSee)
Strong written, verbal, and interpersonal skills- Sustain a high level of call quality at all times
Administrative Assistant Ii - Alternative Dispute Resolution
By Ninth Judicial Circuit of Florida At , Orlando, Fl $17,491 a year
This is a state funded part-time position requiring 20 hours a week and eligible for benefits.
Florida Tuition Waiver (State Employees)
Optional Vision, Dental and Supplemental Insurance
Ongoing Training and Growth Opportunities

Are you looking for an exciting opportunity to help customers resolve their issues? We are looking for a Customer Resolution Specialist II to join our team! You will be responsible for providing excellent customer service and resolving customer inquiries in a timely and efficient manner. If you have strong communication and problem-solving skills, then this is the perfect job for you!

A Customer Resolution Specialist II is responsible for providing customer service and resolving customer complaints. They are responsible for ensuring customer satisfaction and providing a positive customer experience.

What is Customer Resolution Specialist II Job Skills Required?

• Excellent customer service skills
• Ability to effectively communicate with customers
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Customer Resolution Specialist II Job Qualifications?

• Bachelor’s degree in Business Administration, Customer Service, or related field
• At least two years of customer service experience
• Knowledge of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Customer Resolution Specialist II Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service standards and regulations

What is Customer Resolution Specialist II Job Experience?

• At least two years of customer service experience
• Experience in resolving customer complaints
• Experience in providing customer service
• Experience in using customer service software, databases, and systems

What is Customer Resolution Specialist II Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Resolve customer complaints and issues in a professional manner
• Maintain customer records and update customer information
• Monitor customer service metrics and performance
• Develop and implement customer service policies and procedures
• Train and mentor customer service staff