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Customer Representative Jobs in Virginia

Customer Acquisition Representative Jobs
By REI Management At Virginia Beach, VA, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other CSR team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Representative to join our team! You will be responsible for providing outstanding customer service and building relationships with our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Customer Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to maintain customer confidentiality
• Ability to remain calm and professional in stressful situations

What is Customer Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type and use basic office equipment
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment

What is Customer Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services
• Knowledge of relevant laws and regulations
• Knowledge of customer service software, databases, and tools

What is Customer Representative Job Experience?

• Previous customer service experience
• Experience in a call center or customer service environment
• Experience with customer service software