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Customer Representative Jobs in Massachusetts

Customer Outreach Representative Jobs
By Moxie Management At Worcester, MA, United States
Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
Accurate data entry skills required.
Consistently delivers a remarkable customer service experience directly.
Experience providing excellent customer service in a fast-paced way.
Experience using relevant sales and customer engagement tactics.
Must have proof of at minimum a High School Diploma or equivalent; with post-secondary education being preferred.
Customer Operations Representative Jobs
By PTC At Boston, MA, United States
Able to collaborate in a cross functional and global team environment
Comfortable working in fast paced environments
Able to deal with ambiguity and can take initiative
Comfortable with sharing opinions to improve business and processes
Check out our global headquarters in the Seaport district.
Looking for a job in a company where you can truly contribute and make things happen?

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for an enthusiastic Customer Representative to join our team! You will be responsible for providing outstanding customer service and building relationships with our customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Customer Representative Job Skills:

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to maintain customer confidentiality
• Ability to remain calm and professional in stressful situations

What is Customer Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to type and use basic office equipment
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment

What is Customer Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services
• Knowledge of relevant laws and regulations
• Knowledge of customer service software, databases, and tools

What is Customer Representative Job Experience?

• Previous customer service experience
• Experience in a call center or customer service environment
• Experience with customer service software