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Customer Outreach Specialist Jobs in Massachusetts

Customer Outreach Representative Jobs
By Moxie Management At Worcester, MA, United States
Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.
Accurate data entry skills required.
Consistently delivers a remarkable customer service experience directly.
Experience providing excellent customer service in a fast-paced way.
Experience using relevant sales and customer engagement tactics.
Must have proof of at minimum a High School Diploma or equivalent; with post-secondary education being preferred.
Clerkship Outreach Specialist Jobs
By Harvard Law School At Cambridge, MA, United States
·Experience or other knowledge of the judicial clerkship application process preferred
·Demonstrated experience with great attention to detail
Harvard Law School Office of Career Services
·Reviews online job database and interprets information there
·Calls and emails judges’ chambers to clarify and collect additional information
·Acts as representative of the Law School through such outreach
Customer Specialist Jobs
By Depressions Foreningen At Cambridge, MA, United States
Manage customer conversations across all our support channels (in-store, online, and via phone)
Proactively take steps to enhance the customer experience
Share relevant customer feedback to help us improve our offerings
Answer customer inquiries and escalate complex issues to the appropriate team to ensure rapid support
Evaluate our customer support processes, devise improvements, measure results, and iterate
Report on key customer service metrics and identify noteworthy trends
Contract: Sales Outreach Specialist
By Upwork At Massachusetts, United States
Enthusiasm for project management and cross-functional collaboration, and ability to adjust to various communication styles and build relationships across teams.
Sales or sales automation background (3-5 years), ideally B2B and/or experience working with a Sales organization. Copywriting experience is a plus.
Working experience with Salesforce, OutreachIO or Salesloft a plus
Attention to detail and exceptional listening, writing, and organizational skills
Strong analytical skills to dissect problems and come up with decisive action plans.
Support our sales outreach strategy through the development, QA and launch of new campaigns within our sales automation tool, Outreach.io.

Are you looking for an exciting opportunity to help customers and make a difference? We are looking for a Customer Outreach Specialist to join our team and help us create meaningful connections with our customers. You will be responsible for developing and executing outreach strategies to engage customers and build relationships. If you are passionate about customer service and have a knack for building relationships, this could be the perfect job for you!

Overview:

A Customer Outreach Specialist is responsible for building relationships with customers and providing them with information about products and services. They are responsible for identifying customer needs and providing solutions to meet those needs. They must be able to communicate effectively with customers and have excellent customer service skills.

Detailed Job Description:

A Customer Outreach Specialist is responsible for building relationships with customers and providing them with information about products and services. They must be able to identify customer needs and provide solutions to meet those needs. They must be able to communicate effectively with customers and have excellent customer service skills. They must be able to develop and maintain relationships with customers, as well as identify potential sales opportunities. They must be able to provide customer support and handle customer inquiries.

What is Customer Outreach Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to identify customer needs and provide solutions
• Ability to develop and maintain relationships with customers
• Ability to identify potential sales opportunities
• Ability to provide customer support and handle customer inquiries
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Outreach Specialist Job Qualifications?

• Bachelor’s degree in marketing, business, or related field
• Previous experience in customer service or sales
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Outreach Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of marketing principles and practices
• Knowledge of sales principles and practices

What is Customer Outreach Specialist Job Experience?

• Previous experience in customer service or sales
• Previous experience in marketing or sales

What is Customer Outreach Specialist Job Responsibilities?

• Build relationships with customers and provide them with information about products and services
• Identify customer needs and provide solutions to meet those needs
• Communicate effectively with customers
• Develop and maintain relationships with customers
• Identify potential sales opportunities
• Provide customer support and handle customer inquiries
• Monitor customer feedback and respond accordingly