Customer Outreach Associate Jobs in California

4 years of customer service, program management, project management, gas/ electric construction, and/or energy efficiency sales and/or service experience

Strong presentation and time management skills

Become a subject matter expert on assigned gas/electric/vegetation management programs

Act as lead to coordinate input from the Program Managers, local construction teams, Public Affairs, Land Management, Environmental Management, and others

Initiate strong working relationships with work sponsored project managers (PMs)

Manage budget expenditures and provide direction and coaching to peers

Experience and willingness to engage in conversations surrounding race, gender, sexuality, and ability.

Attend additional professional development training and workshops including readings, group dialogues, guest presentations, and self-reflection.

Interest in art and museums, public programs, research, writing, multimodal teaching, community engagement.

Comfortable communicating with a diverse public including museum staff, visitors, children, youth, community members, and peers.

Must be comfortable and enthusiastic about inviting and engaging the greater public through museum programs and in-gallery teaching.

Must be reliable, self-motivated, enthusiastic, open-minded, and collaborative.

Provide training and ongoing support to facilitate manufacturer and distributor participation and a positive end-use customer experience.

Collaborate with program team members to co-create a presentation that outlines the benefits of participation and program processes, terms, and conditions.

Impeccable interpersonal and customer service skills.

Experience and comfort with delivering presentations one-on-one and in group settings.

2+ years of outreach experience, ideally as a manufacturer, distributor, or energy efficiency program representative.

Develop professional working relationships with a sufficient number of product distributors to meet program goals.