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Customer Order Management Representative Jobs in Texas

Senior Customer Service Representative (Order Management Specialist)
By Cargill At , Wichita

Extensive benefit package offered! Including:

Customer Service / Order Management Representative (Remote, Us)
By Alpine Home Air At Dallas, TX, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner

Are you looking for a challenging and rewarding role in customer order management? We are seeking an experienced Customer Order Management Representative to join our team and help us provide exceptional customer service. You will be responsible for managing customer orders, ensuring accuracy and timeliness, and providing excellent customer service. If you have a passion for customer service and a drive to exceed expectations, this could be the perfect opportunity for you!

What is Customer Order Management Representative Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of order management systems
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Order Management Representative Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• At least one year of order management experience

What is Customer Order Management Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of order management systems
• Knowledge of customer service software, databases, and tools

What is Customer Order Management Representative Experience?

• At least two years of customer service experience
• At least one year of order management experience
• Experience in a customer service role

What is Customer Order Management Representative Responsibilities?

• Manage customer orders from start to finish
• Respond to customer inquiries and complaints in a timely manner
• Ensure customer orders are accurate and delivered on time
• Monitor customer order status and provide updates
• Resolve customer order issues and disputes
• Track customer order data and generate reports
• Maintain customer order records and files
• Collaborate with other departments