Register
Recruit Create CV

Customer Order Management Representative Jobs in Maine

Order Management Representative Jobs
By Zoll Medical Corporation At , Chelmsford, 01824, Ma
At least 2 years related experience preferred in order management or similar
Critical link between the sales, contracts, finance, and operations teams to optimize the customer experience.
Organizational, problem solving and communication skills
Provide excellent customer service to customers demonstrating sensitive communication skills in identifying, trouble shooting and resolving issues.
Phone skills; ability to maintain composure in stressful situations and follow-up skills.
Degree preferred or equivalent work experience.

Are you looking for a challenging and rewarding role in customer order management? We are seeking an experienced Customer Order Management Representative to join our team and help us provide exceptional customer service. You will be responsible for managing customer orders, ensuring accuracy and timeliness, and providing excellent customer service. If you have a passion for customer service and a drive to exceed expectations, this could be the perfect opportunity for you!

What is Customer Order Management Representative Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of order management systems
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team

What is Customer Order Management Representative Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• At least one year of order management experience

What is Customer Order Management Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of order management systems
• Knowledge of customer service software, databases, and tools

What is Customer Order Management Representative Experience?

• At least two years of customer service experience
• At least one year of order management experience
• Experience in a customer service role

What is Customer Order Management Representative Responsibilities?

• Manage customer orders from start to finish
• Respond to customer inquiries and complaints in a timely manner
• Ensure customer orders are accurate and delivered on time
• Monitor customer order status and provide updates
• Resolve customer order issues and disputes
• Track customer order data and generate reports
• Maintain customer order records and files
• Collaborate with other departments