Customer Onsite Specialist Jobs in California , Employment

Are you looking for an exciting opportunity to be the face of a leading technology company? We are looking for a Customer Onsite Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for delivering onsite technical support, troubleshooting customer issues, and providing product demonstrations. If you have a passion for technology and a commitment to delivering outstanding customer service, this is the job for you!

Overview A Customer Onsite Specialist is responsible for providing onsite customer service and support to clients. They are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to effectively communicate with customers and provide a high level of customer service. Detailed Job Description The Customer Onsite Specialist is responsible for providing onsite customer service and support to clients. This includes responding to customer inquiries, troubleshooting technical issues, and providing product information. The Customer Onsite Specialist must be able to effectively communicate with customers and provide a high level of customer service. They must be able to quickly assess customer needs and provide solutions. The Customer Onsite Specialist must be able to work independently and as part of a team. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to troubleshoot technical issues

• Ability to assess customer needs and provide solutions

• Ability to work independently and as part of a team

• Knowledge of customer service principles and practices

• Knowledge of product information

Job Qualifications

• Bachelor’s degree in a related field

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of product information

• Ability to troubleshoot technical issues

• Ability to assess customer needs and provide solutions

• Ability to work independently and as part of a team

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of product information

• Knowledge of troubleshooting technical issues

• Knowledge of customer needs assessment and solutions

Job Experience

• Previous customer service experience

• Previous onsite customer service experience

Job Responsibilities

• Respond to customer inquiries

• Troubleshoot technical issues

• Provide product information

• Assess customer needs and provide solutions

• Work independently and as part of a team

• Maintain customer service standards

• Follow company policies and procedures