Customer Onboarding Specialist Jobs
By Torus At Salt Lake City, UT, United States
Ensure customer experience is authentic, engaging, educational, and aligned with Torus’ core values and culture.
4+ years experience in customer service required; field marketing, sales, education, or hospitality environment preferred
Deliver a transformative and purposeful experience when onboarding customers to their Torus Station.
Possess a high level of brand and product expertise, staying up to date on all Torus product offerings.
Diagnose and/or troubleshoot issues with a Torus Station remotely and on-site.
Ability to efficiently self-manage time, calendar, and multiple customers
Customer Onboarding Specialist - Hybrid Remote
By Torus At Utah, United States
Ensure customer experience is authentic, engaging, educational, and aligned with Torus’ core values and culture.
4+ years experience in customer service required; field marketing, sales, education, or hospitality environment preferred
Deliver a transformative and purposeful experience when onboarding customers to their Torus Station.
Possess a high level of brand and product expertise, staying up to date on all Torus product offerings.
Diagnose and/or troubleshoot issues with a Torus Station remotely and on-site.
Ability to efficiently self-manage time, calendar, and multiple customers

Are you looking for an exciting opportunity to help customers get the most out of their experience? We are looking for a Customer Onboarding Specialist to join our team and help our customers get up and running quickly and easily. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

What is Customer Onboarding Specialist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer onboarding processes

What is Customer Onboarding Specialist Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience with customer onboarding processes
• Knowledge of customer relationship management (CRM) systems

What is Customer Onboarding Specialist Job Knowledge?

• Knowledge of customer onboarding processes
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service best practices
• Knowledge of customer service software

What is Customer Onboarding Specialist Job Experience?

• At least two years of customer service experience
• Experience with customer onboarding processes
• Experience with customer relationship management (CRM) systems

What is Customer Onboarding Specialist Job Responsibilities?

• Assist customers with onboarding process
• Ensure customer satisfaction throughout onboarding process
• Respond to customer inquiries in a timely manner
• Monitor customer onboarding process to ensure