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Customer Inquiry Specialist Jobs in New York

Customer Specialist Jobs
By Tish and Snooky's Manic Panic At New York City Metropolitan Area, United States
·Detail Oriented; Strong organizational and time management skills
·Product Knowledge; Maintain an understanding of product knowledge and performance of existing and new features
·Strong Communication skills, both oral and written
·Strong interpersonal skills and ability to thrive in a fast-paced, team environment
·Experience in apps like Reamaze to address customer inquiries
·Technical Support; Process incoming customer inquiries and questions via the telephone and electronic communications
Open Inquiry Jobs
By Elsewhere At Brooklyn, NY, United States
We believe in what we do, and foster a culture of respect (for all music & people), passion, and excellence
You will work with teammates that are the best in the culture & events business
You will be on the cutting edge of music, enabling emerging culture to thrive
We are building a long-term business, that can support long-term careers in our industry
You’ll love your time at Elsewhere because…

Are you looking for an exciting opportunity to help customers and make a difference? We are looking for a Customer Inquiry Specialist to join our team and provide exceptional customer service. You will be the first point of contact for customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

A Customer Inquiry Specialist is a customer service professional who is responsible for responding to customer inquiries and providing assistance to customers. They must be able to provide accurate and timely information to customers and be able to handle customer complaints in a professional manner.

What is Customer Inquiry Specialist Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to remain calm under pressure
• Ability to work independently
• Knowledge of customer service software
• Knowledge of customer service principles
• Knowledge of relevant products and services

What is Customer Inquiry Specialist Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of customer service principles
• Knowledge of relevant products and services

What is Customer Inquiry Specialist Knowledge?

• Knowledge of customer service software
• Knowledge of customer service principles
• Knowledge of relevant products and services
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Customer Inquiry Specialist Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Inquiry Specialist Responsibilities?

• Respond to customer inquiries in a timely manner
• Provide accurate and helpful information to customers
• Handle customer complaints in a professional manner
• Follow up