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Customer Experience System Administrator Jobs

Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Riviera Beach, FL, United States
Take/upload photos and customer info to Service King's Centralized File Management team
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
take/upload photos and customer info to Service King's Centralized File Management team
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Neptune, NJ, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At New Hampshire, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Wall Township, NJ, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Mississippi, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Ridgeland, MS, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Burlington, WA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Tigard, OR, United States
Take/upload photos and customer info to Service King's Centralized File Management team
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
take/upload photos and customer info to Service King's Centralized File Management team
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Walnut Creek, CA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Manager, Leave Administrator
By Sparrow At United States
3+ years of people management experience (or equivalent)
Experience using data, metrics, and KPI’s to effectively manage the team and drive business results
Manage and Develop a Team of Leave Administrators:
Manage and inspire a group of dedicated leave admins who support our customers and their employees
Experience leading and managing teams of 10+ individuals
Drive individual and team performance using metrics and team KPIs
Customer Experience Systems Administrator
By Notion At San Francisco, CA, United States
You have 5+ years of Zendesk administrator experience with in-depth knowledge of Support, Guide and Explore, including API/App Integrations
You have a proactive approach to tool management
You have experience supporting cross-functional programs that relate to CX tooling & operations
You can translate business requirements into technical deliverables
You have experience managing technical and administrative tasks without oversight
You have experience writing documentation to keep internal materials up to date
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Windsor Mill, MD, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Independence, MO, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Ui Engineer, System Experience Essentials
By Apple At Cupertino, CA, United States

Summary Apple devices have revolutionized how people live, connect, and work. It’s not by chance! By thoughtfully blending beautiful, premium hardware with intuitive, innovative system software, ...

Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Wichita, KS, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Redmond, WA, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Newton, KS, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Jacksonville, FL, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Bedford Heights, OH, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative / Office Administrator / Receptionist
By Crash Champions At Hagerstown, MD, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Repair Planner (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States

Are you looking for a challenging and rewarding role as a Customer Experience System Administrator? We are seeking an experienced professional to join our team and help us create an exceptional customer experience. You will be responsible for managing our customer experience system, ensuring that our customers have a seamless and enjoyable experience. If you have a passion for customer service and a knack for problem-solving, this is the perfect job for you!

Overview The Customer Experience System Administrator is responsible for the day-to-day management and maintenance of customer experience systems and applications. This includes ensuring that customer experience systems are running smoothly and efficiently, troubleshooting any issues that arise, and providing technical support to customers. The Customer Experience System Administrator must have a strong understanding of customer experience systems and applications, as well as the ability to quickly and effectively troubleshoot and resolve customer issues. Detailed Job Description The Customer Experience System Administrator is responsible for the day-to-day management and maintenance of customer experience systems and applications. This includes ensuring that customer experience systems are running smoothly and efficiently, troubleshooting any issues that arise, and providing technical support to customers. The Customer Experience System Administrator must have a strong understanding of customer experience systems and applications, as well as the ability to quickly and effectively troubleshoot and resolve customer issues.

The Customer Experience System Administrator will be responsible for the following tasks:

• Monitor customer experience systems and applications to ensure they are running smoothly and efficiently.
• Troubleshoot and resolve customer issues related to customer experience systems and applications.
• Provide technical support to customers.
• Develop and maintain documentation related to customer experience systems and applications.
• Develop and maintain customer experience system and application processes.
• Develop and maintain customer experience system and application reports.
• Develop and maintain customer experience system and application training materials.
• Develop and maintain customer experience system and application policies and procedures.
• Develop and maintain customer experience system and application security protocols.
• Develop and maintain customer experience system and application performance metrics.
• Develop and maintain customer experience system and application support plans.
• Develop and maintain customer experience system and application upgrade plans.
• Develop and maintain customer experience system and application disaster recovery plans.
• Develop and maintain customer experience system and application backup plans.
• Develop and maintain customer experience system and application monitoring plans.
• Develop and maintain customer experience system and application maintenance plans.
• Develop and maintain customer experience system and application user guides.
• Develop and maintain customer experience system and application user manuals.
• Develop and maintain customer experience system and application user training materials.
• Develop and maintain customer experience system and application user support plans.
• Develop and maintain customer experience system and application user security protocols.