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Customer Experience Guide Jobs in Texas

Customer Experience Guide - Part Time
By Patagonia, Inc At , Seattle $25.25 - $27.25 an hour
Role: Customer Experience Guide- Part Time
You utilize all allotted environmental-activism hours.
You inspire customers to get involved.
You participate in the annual local granting process.
You extend invitations for future brand engagement.
You always maintain a positive attitude.
Director, Customer Experience Jobs
By ROKA At Austin, TX, United States
Strong organizational and project management abilities.
Proficiency in customer experience management tools and platforms, Gladly a plus
Develop, manage, and execute customer experience strategies to drive customer satisfaction, NPS, and intense affinity for ROKA
Audit, recommend, and implement tools/techniques/technologies to manage and measure customer experience
Demonstration of a high level of organization with very strong attention to detail, data management, and reporting insights
Map customer journeys across categories and products to develop priorities for customer-facing teams and digital experiences
Manager, Customer Service Guide
By Rivian Automotive At , Normal, Il
5+ years' experience in account management or dedicated customer relationship management/sales role preferred
3+ operations experience / account management environment
Certification in Operations or Account Management a plus
Manage a team of account managers supporting best in industry customer service through their EV purchase experience.
Knowledgeable in all location compliance with all 14 states rules and regulations
Provides collaboration and manages cross-functional stakeholder needs when sharing initiatives with customers
Director, Customer Experience Jobs
By RealPage, Inc. At , , Tx
Bachelor’s Degree and 10+ years of relevant professional experience across CX, Program management, Research, and other related roles
Experience with change management frameworks and internal communications
Regularly report to CEO about the state of the competition in the industry regarding customer experience strategies and emerging trends
Experience leading cross-functional CX initiatives within SaaS Technology companies
Strong organizational skills and ability to drive “drumbeat” to move initiatives forward
Excellent verbal and written communications skills across all levels of the organization
Camp Lucy Guest Experience Guide
By Whim Hospitality At Dripping Springs, TX, United States
Perform other duties as requested by management
Create authentic experiences and connections with Camp Lucy guests
Assists with inquires and offerings to complete the reservation process including guest information, special requests, and billing information
Handle all email inboxes assigned to the reservations team to communicate with excellent verbal communication skills via email
Ensure the company’s policies, security requirements, and Core Values are met
Use creativity skills to develop new activities regularly
Store Experience Guide – Part Time – Domain
By YETI At , Austin, 78704, Tx $15 an hour
Report to Store Experience Leader
Provide a premium checkout experience using POS and/or mobile POS system
At least 1 year of customer service experience
Previous experience working in a customer facing retail position preferred but not required
Exceptional interpersonal skills founded on an authentic ability to deliver strong customer service
Represent the YETI brand by authentically engaging each customer and their individual needs
Store Experience Guide – Part Time – San Antonio
By YETI At , San Antonio, 78256, Tx $15 an hour
Report to Store Experience Leader
Provide a premium checkout experience using POS and/or mobile POS system
At least 1 year of customer service experience
Previous experience working in a customer facing retail position preferred but not required
Exceptional interpersonal skills founded on an authentic ability to deliver strong customer service
Represent the YETI brand by authentically engaging each customer and their individual needs

Are you passionate about creating amazing customer experiences? We are looking for a Customer Experience Guide to join our team and help us provide our customers with the best possible experience. If you have a knack for understanding customer needs and providing exceptional service, this is the job for you!

What is Customer Experience Guide Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to troubleshoot customer issues
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Ability to maintain customer confidentiality

What is Customer Experience Guide Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Certification in customer service or related field (preferred)

What is Customer Experience Guide Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software

What is Customer Experience Guide Experience?

• Previous customer service experience

What is Customer Experience Guide Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders and returns
• Follow up with customers to ensure satisfaction
• Maintain customer records
• Monitor customer service metrics
• Identify and suggest possible improvements in customer service processes