Customer Experience Bookseller Jobs in Michigan

Recognize and offer to help both customers and employees with urgency and care.

Passionate reader and knowledgeable about books.

Grow knowledge of books, the industry and the market.

Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.

Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.

Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.

Recognize and offer to help both customers and employees with urgency and care.

Passionate reader and knowledgeable about books.

Grow knowledge of books, the industry and the market.

Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.

Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.

Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.

May be required to work in one or multiple queues and/or skill sets.

Complete work according to standards as determined by department head, manager, and/or supervisor.

2-3 years Customer Service Experience.

Excellent written and verbal communication skills

Ability to manage multiple projects simultaneously with attention to detail

Excellent Microsoft Office Suite skills required