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Bookseller - Pt Jobs
Company | Barnes & Noble |
Address | , Allen Park, 48101, Mi |
Employment type | PART_TIME |
Salary | |
Expires | 2023-07-11 |
Posted at | 11 months ago |
Category: Retail
EmploymentType: Part-Time
Location: MI - Allen Park - Fairlane Green - 2253
LocationType: retail
JobLocation: Allen Park, Michigan 48101
JobSummary: Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafés. Booksellers are the heart of our stores who help make each store special and uniquely tailored to the customers who shop there. They are avid readers who love to share their knowledge of books with others. Barnes & Noble provides booklovers with this first step to a wonderful career, and we have plenty of opportunities for you to grow with us. If you are passionate about books, then this could be the perfect position for you.
To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift. A bookseller creates enticing displays which are neat, tidy, and vibrant to the customer. Your passion for bookselling and willingness to help, ensures your customers look forward to coming into your store. From creating inspiring displays to helping at our special events, there is always an opportunity to demonstrate initiative and your passion for books and people.
- Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.
- Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
- Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.
- Recognize and offer to help both customers and employees with urgency and care.
- Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
- Model expected behaviors to ensure compliance with all policies and procedures.
- Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.
- Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
- Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
- Help with events and community outreach.
- Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
- Positive and can-do attitude.
- Passionate reader and knowledgeable about books.
- Enjoy working with people.
- Listen to people and enjoy solving problems.
- Energized by working in an ever-changing environment.
- Can clearly and respectfully communicate and express oneself.
Expected Behaviors
- Accept coaching and feedback from others openly.
- Accept responsibility and execute all assignments correctly and with care.
- Show respect and kindness to fellow booksellers and customers.
- Grow knowledge of books, the industry and the market.
- Support company goals and initiatives and is a team player.
- Treat customers as the first priority at all times.
- Exhibit and demonstrate initiative.
- Enjoy making recommendations and engaging with others.
EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
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