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Customer Experience Advocate Jobs

Customer Advocate - Hr
By Paycor At , Remote $16.05 - $25.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Success Advocate, Cpl Product
By CVS Health At , , Nj $90,000 - $180,000 a year
Experience with building queries in Relational Database Management System using JSON/R/Python languages and/or Campaign Relationship Management (CRM) tools are a plus.
Advanced experience understanding and training GUI and non-GUI interfaces for data and capabilities.
Manage the customer success training curriculum plan (documentation, videos, classroom). Create, teach, and record live classes to user communities
Collaborate with team members to support the platform user community’s knowledge and usage of the tools
Manage ticket and email prioritization and queue, based on efforts and resource capacity
3 years in developing user guides or equivalent experience
Customer Advocate Jobs
By Community Choice Financial, Inc. At Knoxville, TN, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Success Advocate - Usa
By ev.energy At New York, NY, United States
Prior experience in a customer-facing role
The ability to manage your workload proactively and consistently hit deadlines
Excellent communication skills, communicating well to all audiences and fine-tuning their tone of voice, vocabulary and medium to suit the occasion;
Fully-loaded benefits, including medical, dental, vision and life insurance and a 401(k)
Everything you need to work remotely, investing in your home working setup or paying for access to a co-working space
Keeping our database of energy rates and prices up to date to make sign-up as simple as possible for our drivers;
Retail Experience Advocate Jobs
By Kasasa At United States
3+ years of experience in leadership, Training Programs, Project Management, instructional Design
Excellent project management skills and ability to finish projects and tasks in a timely manner
Experience in banking industry with understanding of accounting, finance, and marketing
Remote-first workforce – relocation not required.
Job Title: Retail Experience Advocate
Highly organized and the ability to properly manage assigned tasks
Customer Advocate - Payroll
By Paycor At , Remote $16.05 - $24.70 an hour
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or Paycor experience is a plus
Proven excellence in customer service and relationship building skills required
Customer Advocate Assistant Jobs
By ImageFIRST At Gardena, CA, United States
Assist Customer Advocate by helping to manage route to maximize efficiency, productivity and revenue.
Help manage Customers on site inventories with an eye for quality  
Product Knowledge: product codes, colors, sizing, packaging, etc.
Must have good communication skills
Help maintain Customer appearance: organization of inventory, hardware, plastics, etc.
Load and unload truck following BPP and Safety guidelines
Customer Advocate Jobs
By Community Choice Financial, Inc. At Lees Summit, MO, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At Antioch, CA, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Service Advocate Jobs
By agilon health At Hawaii, United States
Take personal responsibility for personal growth including acquiring new skills, knowledge, and information.
Experience in a managed care environment preferred.
Previous experience in Customer/Member services or related function in health care organization preferred.
Minimum educational level, high school diploma. Some college level course work preferred.
Receives inbound calls and responds appropriately to provider, or member, questions and/or concerns.
Answers calls timely and in accordance with the performance standards established within the customer service department.
Customer Support Advocate Jobs
By Southeastern Freight Lines At Lexington, SC, United States

Overview As a Customer Support Advocate, you will be responsible for handling hundreds of incoming customer service inquiries, incoming live chats from external customers, and incoming customer ...

Customer Service Advocate Jobs
By First Quality At Lock Haven, PA, United States
Visit customers to discuss their requirements and concerns and follow through with action on their behalf.
Independently manages relationship and account needs of assigned customer(s) with limited direction from leadership.
Bachelor’s degree in Logistics or related field or significant related logistics experience.
Several years of high-level experience in Customer Service is required.
Prior customer service experience is a must.
Prior experience with ERP applications is a plus.
Premier Customer Success Advocate
By Sangoma At United States
This FTE role is a remote position supporting some of Sangoma's largest and technically most complex customers.
Sangoma's Premier Customer Success team is growing!
We look forward to hearing from you.
Payroll Customer Care Advocate
By Gusto At United States
You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries.
You will be expected to work a full-time 40 hour/week schedule during our hours of operations.
You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression.
Customer Support Advocate - Latam (Spanish/English Fluency)
By Owner At , Remote
Customer facing experience, preferably at a Software company.
Fluent Spanish/English speaker, with excellent communication skills in both languages
Past experience with restaurants is a huge plus!
Respond quickly and accurately to a high volume of emails, calls, and chats from our customers
Maintain a customer satisfaction level over 90%
Use Salesforce to log all activities and interactions with our partners
Customer Advocate Jobs
By Community Choice Financial, Inc. At Springfield, OH, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At Mobile, AL, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At Dayton, OH, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At Clovis, CA, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs
Customer Advocate Jobs
By Community Choice Financial, Inc. At San Antonio, TX, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs

Are you passionate about delivering exceptional customer experiences? We are looking for a Customer Experience Advocate to join our team and help us provide our customers with the best possible service. If you have a knack for problem-solving and a commitment to customer satisfaction, we want to hear from you!

Overview Customer Experience Advocate is a customer service role that focuses on providing exceptional customer service to customers. The Customer Experience Advocate is responsible for providing a positive customer experience through the delivery of excellent customer service, problem solving, and communication. The Customer Experience Advocate is also responsible for ensuring customer satisfaction and loyalty. Detailed Job Description The Customer Experience Advocate is responsible for providing excellent customer service to customers. This includes responding to customer inquiries, resolving customer complaints, and providing customer support. The Customer Experience Advocate is also responsible for identifying customer needs and providing solutions to meet those needs. The Customer Experience Advocate is also responsible for providing product and service information to customers, as well as providing feedback to management on customer service issues. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Problem-solving skills
• Ability to work independently
• Ability to multi-task
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of product and service information
• Knowledge of customer service policies and procedures
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Ability to work in a fast-paced environment
• Ability to work with a variety of customers
• Ability to handle customer complaints
• Ability to work with a team
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of product and service information
• Knowledge of customer service policies and procedures
Job Experience
• Previous customer service experience
• Experience in a fast-paced customer service environment
• Experience in resolving customer complaints
Job Responsibilities
• Respond to customer inquiries
• Resolve customer complaints
• Provide customer support
• Identify customer needs and provide solutions
• Provide product and service information
• Provide feedback to management on customer service issues
• Maintain customer service records