Vp Marketing And Customer Success
By Stellantis At Michigan, United States
Experience with automotive, startups or technology companies that manage marketing and communications that target 1 million+ customers globally
Lead Go-To-Market for products (that deliver the best customer experiences) marketed using a differentiated data-driven personalized customer approach, cloud-first voice-first.
Manage Stellantis software showcases at external and internal industry leading events and on all forms of social media
Manage the customer and partner success story program: single source of truth across brands and regions
Drive execution and critical marketing and customer success partnerships, including market positioning, training, offerings, and solutions working with global partners
Minimum of 15 years overall experience
Vp Of Customer Experience
By Whisker At Auburn Hills, MI, United States
Strong analytical skills and business acumen, with demonstrated data-driven approach to business management
Will perform additional responsibilities when required
BA in applicable field and/or 10 years of experience
Demonstrated leadership in fast-paced and challenging environments where you’ve managed ambiguity and adapted yourself and the team as the business evolves
Experience providing support for technical consumer products
Results-oriented with experience setting and exceeding goals and scoring high on key customer experience metrics
Vp, Partnership Engagement And Activation
By Detroit Pistons At Detroit, MI, United States
Strong knowledge of budget management and forecasting.
Proficiency in Microsoft Office and knowledge of client management and research software.
Bachelor’s Degree required with emphasis in Business, Sports Management, Marketing, or related field from an accredited university; Master’s degree preferred.
Adept in ticketing & database management systems.
Find opportunities to incorporate other revenue streams for the organization (suites, tickets, special experiences).
Collaboration skills at all levels and across all departments are crucial.

Are you a customer experience enthusiast looking to make an impact? Join our team as a VP of Customer Experience and Activation and help us create an exceptional customer experience that drives loyalty and growth!

Overview:

The VP of Customer Experience and Activation is responsible for leading the customer experience and activation strategy for a company. This role is responsible for developing and executing strategies to drive customer engagement, loyalty, and satisfaction. The VP of Customer Experience and Activation will work closely with the marketing, product, and sales teams to ensure that customer experience and activation initiatives are aligned with the company’s overall goals.

Detailed Job Description:

The VP of Customer Experience and Activation will be responsible for developing and executing strategies to drive customer engagement, loyalty, and satisfaction. This role will be responsible for leading the customer experience and activation strategy for the company, including developing and executing customer experience initiatives, customer segmentation, and customer activation campaigns. The VP of Customer Experience and Activation will work closely with the marketing, product, and sales teams to ensure that customer experience and activation initiatives are aligned with the company’s overall goals.

What is Vp Customer Experience And Activation Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer experience and activation best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and metrics

What is Vp Customer Experience And Activation Job Qualifications?

• Bachelor’s degree in marketing, business, or related field
• 5+ years of experience in customer experience and activation
• Experience in customer segmentation and targeting
• Experience in customer journey mapping
• Experience in customer analytics and metrics
• Experience in developing and executing customer experience and activation strategies

What is Vp Customer Experience And Activation Job Knowledge?

• Knowledge of customer experience and activation best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and metrics

What is Vp Customer Experience And Activation Job Experience?

• 5+ years of experience in customer experience and activation
• Experience in customer segmentation and targeting
• Experience in customer journey mapping
• Experience in customer analytics and metrics
• Experience in developing and executing customer experience and activation strategies

What is Vp Customer Experience And Activation Job Responsibilities?

• Develop and execute customer experience and activation strategies
• Analyze customer data to identify customer segments and target customers
• Develop customer journey maps to identify customer touchpoints
• Develop customer analytics and metrics to measure customer engagement, loyalty, and satisfaction
• Work closely with the marketing, product, and sales teams