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Vp Customer Experience And Activation Jobs

Vp, Test Taker Experience ($170K)
By PSI Services At , Remote
Knowledge, Skills and Experience Requirements
Work alongside product management to drive enhancements to the test taker UX/UI within the test taker portal (UCS 2.0).
offers a competitive and comprehensive benefits package inclusive of:
Create and design innovative, intelligence-oriented, performance-driven test taker experience strategies and work with full cross-functional teams in executing those.
Be innovative and forward-thinking, with a track record of developing and executing successful strategies for driving growth and improving customer experiences.
Deliver best practice guidelines for all clients to ensure consistent and optimum test taker experience for all programs.
Vp Marketing And Customer Success
By Stellantis At Michigan, United States
Experience with automotive, startups or technology companies that manage marketing and communications that target 1 million+ customers globally
Lead Go-To-Market for products (that deliver the best customer experiences) marketed using a differentiated data-driven personalized customer approach, cloud-first voice-first.
Manage Stellantis software showcases at external and internal industry leading events and on all forms of social media
Manage the customer and partner success story program: single source of truth across brands and regions
Drive execution and critical marketing and customer success partnerships, including market positioning, training, offerings, and solutions working with global partners
Minimum of 15 years overall experience
Customer Experience Policy And Education Copywriter
By TikTok At Seattle, WA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

Director, Emerging Experience And Community Product Activation
By Google At New York, NY, United States
Bachelor's degree or equivalent practical experience.
15 years of business experience, including experience managing cross-functional and global teams in the technology, Internet, or media industries.
8 years of experience managing teams.
Experience working with Product/Engineering teams to build experiences for all users.
Experience interacting with C-level executives.
Knowledge of YouTube Product/Tech, large partners and creator ecosystem, YouTube ad sales, or scaled service and support operations.
Vp Of Customer Experience
By Whisker At Auburn Hills, MI, United States
Strong analytical skills and business acumen, with demonstrated data-driven approach to business management
Will perform additional responsibilities when required
BA in applicable field and/or 10 years of experience
Demonstrated leadership in fast-paced and challenging environments where you’ve managed ambiguity and adapted yourself and the team as the business evolves
Experience providing support for technical consumer products
Results-oriented with experience setting and exceeding goals and scoring high on key customer experience metrics
Vp Of Customer Experience (Cx)
By eHire At Atlanta, GA, United States
Problem-Solving: Demonstrated ability to identify, analyze, and resolve complex customer issues, utilizing a data-driven and solution-oriented approach.
Results-Driven: Proven track record of meeting or exceeding customer satisfaction, retention, and revenue goals.
Adaptability: Ability to thrive in a fast-paced, rapidly evolving startup environment, adapting to changing priorities and effectively
Must live in Atlanta, GA (Hybrid role)
Vp, Partnership Engagement And Activation
By Detroit Pistons At Detroit, MI, United States
Strong knowledge of budget management and forecasting.
Proficiency in Microsoft Office and knowledge of client management and research software.
Bachelor’s Degree required with emphasis in Business, Sports Management, Marketing, or related field from an accredited university; Master’s degree preferred.
Adept in ticketing & database management systems.
Find opportunities to incorporate other revenue streams for the organization (suites, tickets, special experiences).
Collaboration skills at all levels and across all departments are crucial.
Vp, Customer Experience Jobs
By Bloomingdale's At New York City Metropolitan Area, United States
Functional Proficiency: Knowledge of major responsibilities, accountabilities, and organization of the enterprise.
10+ years of relevant work experience (retail, luxury, client/customer experience, senior store leadership, strategy).
Powerful Storytelling: Outstanding written and verbal communication, storytelling and PowerPoint/presentation skills for diverse audiences.
Excellent computer skills, including Microsoft Office Suite (Excel, Word, PowerPoint).
To view additional benefits information for this role, please visit https://bit.ly/3Sy3fOs
Bachelor's Degree from a 4-year college or university.
Vp- Experience Surveys And Insights
By Atrium Health At , Charlotte, 28203, Nc
Collaborate with other teams within the organization to ensure that experience data is integrated into decision-making processes.
Minimum of 5+ years’ experience in data, analytics, and insights required.
Previous experience in a data-based leadership role required.
Certification in Python or R required.
Advanced skills in Access and Excel required.
Previous experience in a healthcare organization, managing surveys or reporting, strongly preferred.
Vp, Customer Experience Jobs
By Macy's At New York, NY, United States

JOB OVERVIEW The Customer Experience team at Bloomingdale’s is responsible for designing the connected experience across all touchpoints – online, in-store and in-between – with the goal of building ...

Customer Activation Specialist Jobs
By ActiveCampaign At Chicago, IL, United States
Partner with customers and internal teams to deliver predictable outcomes and experiences.
Partner with internal teams to ensure customer needs are being met; coordinating with technical support, sales, marketing, finance, and product teams.
Bring creative ideas and solutions to the team on how to improve the customer experience.
Passionate about providing exemplary customer experiences and engagement.
Exceptional organizational and communication skills – both verbal and written.
Customer facing experience a plus.
Vp Of Customer Experience
By NPC Global At Carteret, NJ, United States
Actively manage and grow accounts in a pre-existing customer base
1-2 years of outside sales experience preferred
Excellent interpersonal, communication, and problem-solving skills
Work From Home Flexibility--regular in-office work/attendance is required 3x per week
To Hire And Retain Employees Who Exemplify Our Core Values, Wisper Offers
facilitating ownership of customer experience excellence
Clinical And Customer Success Vp (Remote)
By BD At , San Diego, 92130, Ca
Knowledge and Experience in effectively managing financials and other operating metrics
As a manager of managers, this role is responsible to recruit, hire, develop, and retain a high performance team
Maintains strong industry and product/solution knowledge
Must possess a clinical degree (RN or Pharm D strongly preferred) and have clinical experience in an acute care setting.
15+ years of progressive experience in healthcare service and/or sales organizations, with at least 5 years in a leadership role.
Strong leadership abilities to lead and direct virtual and matrixed teams, build strong customer centric culture
Vp, Customer Experience (3438) - Manchester, Nh
By GBG Plc At Manchester, NH, United States
Oversee Solution Engineering, Implementation Engineering, Project Management, Professional Services, and Support.
Participate as an engaged, open, collaborative, and committed member of the senior management team; Contribute to and support initiatives and strategies.
Work closely with Customer Success to coordinate activities and tools required for efficient customer management.
Implement a formal training and certification program for IDV as well as Compliance.
Technical Background: Must possess experience in leading technical implementations, operations, professional services, and/or technical support.
We make the world a safer place
Vp Of Customer Experience
By Steer Health At Irving, TX, United States
3+ years of experience in customer success or account management and process improvement leadership with progressively increasing responsibilities
Experience helping others develop skills and expertise as evidenced by the career growth of direct reports
Employ skills for analyzing and improving processes as a resource for customers engaged in improving their operations
Be a resource for all in how to collect and analyze provider, patient and client experience data
Support the creation, launch, and administration of new features for customer experience data collection
Experience working with technologists on software or mobile/web application usability improvement
Vp Of Customer And Employee Experience
By Nelson-Jameson Inc At , Marshfield, 54449, Wi
Excellent change management capabilities, including advocating, proactively anticipating, and orchestrating change
Experience: 10+ years of operational management experience required, with strategic and/or business development experience highly preferred
Identify areas where further automation could benefit customers/employees
Deep understanding of how to design effective reward systems and manage competing goals between employers and employees
Knowledge of all relevant employment laws
Education: Bachelor’s degree or equivalent

Are you a customer experience enthusiast looking to make an impact? Join our team as a VP of Customer Experience and Activation and help us create an exceptional customer experience that drives loyalty and growth!

Overview:

The VP of Customer Experience and Activation is responsible for leading the customer experience and activation strategy for a company. This role is responsible for developing and executing strategies to drive customer engagement, loyalty, and satisfaction. The VP of Customer Experience and Activation will work closely with the marketing, product, and sales teams to ensure that customer experience and activation initiatives are aligned with the company’s overall goals.

Detailed Job Description:

The VP of Customer Experience and Activation will be responsible for developing and executing strategies to drive customer engagement, loyalty, and satisfaction. This role will be responsible for leading the customer experience and activation strategy for the company, including developing and executing customer experience initiatives, customer segmentation, and customer activation campaigns. The VP of Customer Experience and Activation will work closely with the marketing, product, and sales teams to ensure that customer experience and activation initiatives are aligned with the company’s overall goals.

What is Vp Customer Experience And Activation Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and prioritize tasks
• Knowledge of customer experience and activation best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and metrics

What is Vp Customer Experience And Activation Job Qualifications?

• Bachelor’s degree in marketing, business, or related field
• 5+ years of experience in customer experience and activation
• Experience in customer segmentation and targeting
• Experience in customer journey mapping
• Experience in customer analytics and metrics
• Experience in developing and executing customer experience and activation strategies

What is Vp Customer Experience And Activation Job Knowledge?

• Knowledge of customer experience and activation best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and metrics

What is Vp Customer Experience And Activation Job Experience?

• 5+ years of experience in customer experience and activation
• Experience in customer segmentation and targeting
• Experience in customer journey mapping
• Experience in customer analytics and metrics
• Experience in developing and executing customer experience and activation strategies

What is Vp Customer Experience And Activation Job Responsibilities?

• Develop and execute customer experience and activation strategies
• Analyze customer data to identify customer segments and target customers
• Develop customer journey maps to identify customer touchpoints
• Develop customer analytics and metrics to measure customer engagement, loyalty, and satisfaction
• Work closely with the marketing, product, and sales teams